New bank account?

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Hi all,
I am in the process of setting up a debt management plan with step change. I read that it’s wise to open a new bank account for bills and my pay to go into. Is this only if you are in you are in an overdraft which is included in the DMP? Or do I need to do it even if I am not? Trying to avoid having to change all of my direct debits to a new account.

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  • Rob5342
    Rob5342 Posts: 1,494 Forumite
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    edited 13 May 2023 at 9:40PM
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    If you owe money to a bank on a credit card etc then they have the right to take money from any other account you hold with them to pay it off. You should make sure that your current account and any savings accounts are with banks that you don't have any debts with.
  • Cleverquacks
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    So my current account is with Santander. I am in the overdraft on this account but haven’t included it on the DMP. I don’t have any other debt with Santander. Should I still set up a new current account for all my bills (mortgage, utilities, etc) and day to day expenses or can I leave it with Santander? 
  • RAS
    RAS Posts: 32,695 Forumite
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    edited 14 May 2023 at 4:46PM
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    You should not have debt with anyone outside the DMP with Stepchange as they treat all creditors equally.

    Also you need to ensure that all your live accounts and savings are with a bank with who's banking group you no debt. Otherwise they can offset savings and salary to pay the debt to another bank in the group.
    The person who has not made a mistake, has made nothing
  • sourcrates
    sourcrates Posts: 28,905 Ambassador
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    Ideally all your debt should go into the DMP.

    You should choose a new bank, with whom you have no debt, preferably a stand alone bank, not one that`s part of a banking group.

    Then open a new, basic account, with no borrowing facility.
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