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Kiddicare vouchers

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Hello, there was a discussion on here a few years ago but now seems to have been taken off.  I would be interested to hear from anyone who has managed to get a refund from kiddicare vouchers, unfortunatelty we have £7,000 worth of vouchers and have found them very difficult to use as there isn't suitable venues to redeem them.  We put a complaint in and it was denied.  Has anyone had any luck and could give any advice please? thank you 
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