MSE News: Boost energy users left with shock debt to repay after meter error – your rights explained

MSE_Petar MSE Staff Posts: 313

MSE Staff

Some households with Boost prepayment meters have been hit with unexpected extra charges – totalling hundreds of pounds in some cases – due to a billing error which meant they had been paying too little for their energy.

Read the full story:
'Boost energy users left with shock debt to repay after meter error – your rights explained'

If you haven’t already, join the forum to reply.

★ ★ ★ Meet your Ambassadors

MSE News

Mortgage rates fall as Bank of England unexpectedly holds UK rates – so should you fix?
Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%. Mortgage experts have told MoneySavingExpert.com that further cuts are possible in the short-term after the base rate was held at 5.25% this month, following 14 consecutive rises.
Water bills to rise by less than planned from April 2024 as firms hit with £114 million penalty – here's what we know
Some water bills in England and Wales could rise by less than planned from April 2024, as 12 water companies have been hit with a collective £114 million penalty for missing targets on pollution, leaks and customer service.
Octopus Tracker energy tariff – could it save you £100s on your energy bills?
The Octopus Tracker tariff is not right for everyone, but if you're willing to regularly keep track of daily price changes, it could mean big savings.
Ocado shopper? Christmas delivery slots are launching this week – here's what we know
Ocado is opening up its first round of Christmas delivery slots this week.
Last chance: Stock up on standard first-class stamps before prices rise by 14% next week
You've got just days left to stock up on first-class stamps before prices rise by 14%. From 2 October, the cost of a first-class stamp will be hiked to £1.25 – but if you buy stamps at their current price this week, you'll still be able to use them later.
'Unfair' standing charges need to go: MPs back Martin's and MSE's calls for energy bill overhaul
Energy standing charges unfairly penalise households on lower incomes and those looking to cut their usage, a cross-party group of MPs have said in a new report published today.
NatWest and RBS to close at least 134 branches in 2023/24 – here's the full list, plus alternatives
The NatWest Group will shut at least 143 of its bank branches throughout 2023 and 2024 following its latest announcement.
Bank of Scotland, Halifax and Lloyds to close 35 more branches in 2023/24 – here's the full list, plus alternatives
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, have announced they'll close at least 35 more branches between them over the next 12 months.
Martin Lewis: Are you an E.on customer? Here's an easy way to cut what you pay for energy
E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis.

View All

MSE News: Boost energy users left with shock debt to repay after meter error – your rights explained

Categories