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The Pension Planner

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  • Albermarle
    Albermarle Posts: 31,280 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Also worth noting that SW customer service and website functionality is not great . They have been doing some upgrades, which will hopefully help as some customers have been effectively shut out of their accounts during the upgrade.
  • barmeysmb1
    barmeysmb1 Posts: 37 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    Also worth noting that SW customer service and website functionality is not great . They have been doing some upgrades, which will hopefully help as some customers have been effectively shut out of their accounts during the upgrade.
    Thanks - i think i must have been one of the lucky with SW - site always works and customer service has been ok, although i've never requested anything too difficult from them  :smile:
  • barmeysmb1
    barmeysmb1 Posts: 37 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    An alternative view is that SW are owned by Lloyds.......  


    This explains how, when i log in to Halifax banking, why i also see SW pension details there too. 
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