MSE News: Lloyds, NatWest and others to close dozens more branches this year

MSE_Petar

High street banks including Lloyds and NatWest will close at least 81 more branches this year. We've rounded up the planned closures for each bank and what the alternatives are if you still want face-to-face banking.

Read the full story:
'Bank of Scotland, Halifax, Lloyds, NatWest and RBS to close dozens more branches this year – here's the full list, plus alternatives'

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liviboy

This is all well and good but banks have to get much better at sorting issues such as ID and complicated requests by telling customers to go to a branch!

WillPS

liviboy said:

This is all well and good but banks have to get much better at sorting issues such as ID and complicated requests by telling customers to go to a branch!

Completely agree. Natwest Group in fairness don't seem to do this but Lloyds and Barclays in particular do.

In the case of the latter there is a several month wait in some areas for 'appointments' to give ID as part of an account opening. No reason that should be the only way of doing that in this day and age.