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Debt Management Plan and Receipt of Life Insurance Payment
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There's advice on MSE on checking credit records for free which might reduce the trawling through paper records.
This company and any introducer should be utterly ashamed for setting up fee- charging DMP for someone so elderly and vulnerable.
Cancel the DMP, set up LPAs Asap.
An SOA here would help suggest the solutions better suited to the situation.
Just make sure any secured debt, rent and Council Tax are up to date.If you've have not made a mistake, you've made nothing1
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