We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Debt relief Order...
maxmycardagain
Posts: 5,853 Forumite
What agencies can apply for a DRO for an applicant?
They have a Stepchange personal plan, sent it to Moneywellness a month ago who have not been contactable (hours spent on phone)
They have a Stepchange personal plan, sent it to Moneywellness a month ago who have not been contactable (hours spent on phone)
0
Comments
-
Hi, If a personal plan has been sent to Moneywellness on your behalf, then it may not be possible to apply again for a DRO because it appears, from what you say, that the process has already been started via StepChange.
If you can't get through to Moneywellness to discuss this then it would be a good idea to phone StepChange, who should be able to help. In my experience - I used them in the past - they are always willing to help.
It will only confuse matters if you try to apply again via a different intermediary.
All the best, hope that is helpful. It is what I would do in a similar situation.Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.0 -
@MalMonroe - Stepchange are not longer an approved intermediary, details here: https://forums.moneysavingexpert.com/discussion/6431194/are-stepchange-no-longer-a-dro-approved-intermediary#latestMalMonroe said:Hi, If a personal plan has been sent to Moneywellness on your behalf, then it may not be possible to apply again for a DRO because it appears, from what you say, that the process has already been started via StepChange.
If you can't get through to Moneywellness to discuss this then it would be a good idea to phone StepChange, who should be able to help. In my experience - I used them in the past - they are always willing to help.
It will only confuse matters if you try to apply again via a different intermediary.
All the best, hope that is helpful. It is what I would do in a similar situation.
0 -
More problems with Gregory Pennington....0
-
Not fit for purpose then?fatbelly said:More problems with Gregory Pennington....
A promised booked callback (notified by email even) didnt happen... a 3rd place call waited 45 minutes and then got cut off, today the queue was 14 ...
0 -
That's the Money and Pensions Service for you.
The question now is whether MaPS can be convinced that they have made (another) mistake.
In comparison with other IVA firms I don't think Gregory Pennington are any worse that the others. In fact they may be one of the better ones. But the problem is that in the world of debt advice there are Charities (CA, CAP, Stepchange), non-Charities (Payplan) and definitely not charities (the IVA factories)0 -
Max, maybe the the client could complain formally to their MP?If you've have not made a mistake, you've made nothing0
-
RAS said:Max, maybe the the client could complain formally to their MP?
4hrs waiting, 3 different numbers, failed promises.... but (maybe) success now0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.2K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.2K Work, Benefits & Business
- 599.3K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards