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Survey company paid just one tenth of promised reward
Voyager2002
Posts: 15,787 Forumite
So I completed an assignment and interview for a survey company called Tandemz. It was a bit unusual since I was required to log on to my HMRC account and show my screen, with a lot of confidential information, to the interviewer. Anyway, they then paid me just ten per cent of what they had promised! I complained and they promised to investigate, some messages were exchanged but now just silence. So what can I do? Are they regulated in any way?
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Comments
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Most survey companies are registered with the Market research society and agree to comply with their code of contact. You’ll need to check if this one displays their logo on their website. If so, I’d send them a warning that you will make a complaint unless you receive the payment swiftly.I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.1
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I'd be much more worried about some unknown company having access to a whole lot of confidential information.
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