How to get my FULL order at checkout?

hilife52

Why does my complete order not go through to the checkout on Shein?  This has happened to me before on Shein but I dont know why?

cymruchris

You haven't given very much detail - and so we're all guessing what's going on - you'll need to expand on the problem, so that we can try and work out what it is, and what the potential solution is.

Tell us what's happening in more detail if you want to get some useful responses.

Are you adding things to your basket that are no longer there at checkout? It may be they have a live stockfile - so when you add it, it's in stock, someone else completes their checkout before you, and buys the last one, so that when you come to yours, it's no longer available. It's a wild guess - but without knowing more your question is hard to answer.

sarah1972

Pmd the team to move as you have posted on the expired discount codes board. 

I checked out fine today on SHEIN so as said above, you may want to expand on your actual problem. 

Have you tried on the app? 

hilife52

I have 15 items in my basket but when I press to checkout I end up with just eleven.  My items in my basket range from different supplyers, artificial flowers clothing and hardware.   The items are all still instock.

sarah1972

hilife52 said:

I have 15 items in my basket but when I press to checkout I end up with just eleven.  My items in my basket range from different supplyers, artificial flowers clothing and hardware.   The items are all still instock.

Different suppliers? Never had that on SHEIN. Have you tried on the app? If not live chat is usually helpful