Prolific and Paypal issues

Anyone on here do studies/surveys for Prolific? They are generally a great company with interesting surveys. For the last week however they have been issuing a warning saying that there are problems between themselves and Paypal regarding cashing out. I have been leaving my money where it is for now but do want to move it into my Paypal...only I don't dare to in case it gets lost or something. If anyone else on here has noticed this what have you all been doing regarding this, has anyone risked it and it's worked smoothly? Thanks :)
2020:Stationary bundle, puzzle book, Tarmac pen, bundle of games , gardening bundle, GIF collectables toy, Mars goodies, La ReDoute bundle, mug set. 2022: Feb: Maltesers biscuits, book

Comments

  • Hi, I've cashed out on Prolific, both yesterday and today and had no problems.

    The money arrived in my PayPal account within seconds of cashing out which I transferred to my bank. I don't know about anyone else. 
    No: 57: Make £2023 in 2023: £501.24/£2023
  • I put in a withdrawal request at lunch time Thursday last week.

    Had an immediate confirmation email from Prolific that they would send my funds, but that it could take 'up to five days to come through, but is typically a lot faster'.

    Funds arrived in PayPal mid-afternoon on Friday.
  • JGB1955
    JGB1955 Posts: 3,808 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I cashed out on Monday, Thursday and Friday last week - all with no problems.  Money arrived within seconds each time.
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • Cordie
    Cordie Posts: 269 Forumite
    Part of the Furniture 100 Posts Combo Breaker I've been Money Tipped!
    I've just cashed out with no problems the money was in my PayPal account within seconds.
  • Slinky
    Slinky Posts: 10,930 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    A couple of weeks ago I cashed out on Friday but the money didn't appear in my account until the following Tuesday. I've cashed out Friday and today and had the money instantly.
    Make £2025 in 2025
    Prolific £229.82, Octopoints £4.27, Topcashback £290.85, Tesco Clubcard challenges £60, Misc Sales £321, Airtime £10.
    Total £915.94/£2025 45.2%

    Make £2024 in 2024
    Prolific £907.37, Chase Intt £59.97, Chase roundup int £3.55, Chase CB £122.88, Roadkill £1.30, Octopus referral reward £50, Octopoints £70.46, Topcashback £112.03, Shopmium referral £3, Iceland bonus £4, Ipsos survey £20, Misc Sales £55.44
    Total £1410/£2024  70%

    Make £2023 in 2023  Total: £2606.33/£2023  128.8%



  • I cashed out today and it was in my Paypal account within seconds as normal for me.
  • silvercar
    silvercar Posts: 49,259 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    They did have a warning on their site that they knew about the issue and were trying to sort it. 
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I have been largely unaffected, withdrawing every day but only one taking 35 or so minutes.

    My OH has one that is outstanding from about 20 days ago and is waiting the 35 days that you need.  In the meantime he has also had instant withdrawals every day with one 30 minute exception. 

    On the whole the payments arrive very quickly.  As Silvercar says, there has been a warning on the website for a few weeks now (on and off) that there are issues with Paypal.

    There is a whole thread on Prolific that you may wish to join as we cover all sorts on there. 
  • GSS20
    GSS20 Posts: 113 Forumite
    Fourth Anniversary 100 Posts
    Cashed out today received email from prolific but still no payout. Usually it only takes minutes.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 March 2023 at 6:56AM
    I cashed out yesterday at 5.50pm and just now (12 hours later) and both were instant.  I only cashed out this morning as I had a large bonus and with the issues with Paypal I am trying to cash out each day. 



    I have started taking screenshots of the transfers in case they fail - as I would easily forget what I am due. 
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