Tesco loan - incompetence
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Had a Tesco Loan which due to bereavement I didn't use. I returned the capital along with a letter giving notice within the fourteen-day cooling-off period. However Tesco do not appear to have accepted this cancelletion and are chasing for payment of an installment.
I have written to them three times but they have simple ignored my letters. Where do I go from here?
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Unfortunately I think your only option is to talk to them. According to Google, their customer support number is 0345 600 6016 which is just a standard rate landline call and would just use your regular mobile phone minutes.
0345 numbers cost exactly the same to call as 01 and 02 numbers, who is your landline provider and what are they charging you?