NOW OPEN: the MSE Forum 'Ask An Expert' event. This time we'd like your questions on TRAVEL & HOLIDAY DEALS. Post by Wed and deals expert MSE Oli will answer as many as he can.
I suspect it's a pro-forma letter and that is the closest wording they have. My experience of DWP HR, admittedly some years ago, is that to call them useless would be kind to them.
I think you may have dodged a bullet tbh, because I've heard that the DWP are having problems recruiting and retaining staff so it's probably not a great working environment in the first place.
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