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Debt collection letters for a debt I possibly dont have !

When In was younger (20s-30s)
I was not great with money, to the point in 2004 i decided to sort my self out, I didn't go bankrupt, but entered into an IVA which discharged in 2009, 
since then I have been a model citizen, been good with my finances and currently have no real debt other than my mortgage on my house i have owned since 2015, 

over the last few years I have received letters from a company called Capquest, working on behalf of abbey national saying i owe £1400, , as I am pretty sure I never had any loans etc from abbey national previously and certainly none that were included in my IVA, I just ignored it, as i presume they blanket send these letters out to all the people with similar names/details etc, and wait for a bite!

however a few weeks ago i received another letter from them saying they were handing the debt over to a company called Resolvecall, who have sent me a letter today, saying if they hear nothing in 7 days, are going to pay me a visit

I have printed off the provit letter from MSE that I found 

https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter

and going to probably send it tomorrow, 

my worry is in doing this, I am initiating contact with them, and they are not going to leave me alone, 

If for one minute I thought I had this debt previously, I would try to resolve it, 

but I really don't, and worried I might end up being involved in someone else's debt

just after some advice on what i should do next, 








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Comments

  • If since 2009 you have been debt free, then in any event in almost every circumstance anything from prior to that would be well and truly statute barred by now in any case.

    This sounds to me like a fishing trip - or possibly simply someone chancing their arm and recovering something against a very, very old matter, buy hoping the person they send the contact to simply pays without quibbling because they know no better. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • If since 2009 you have been debt free, then in any event in almost every circumstance anything from prior to that would be well and truly statute barred by now in any case.

    This sounds to me like a fishing trip - or possibly simply someone chancing their arm and recovering something against a very, very old matter, buy hoping the person they send the contact to simply pays without quibbling because they know no better. 
    Thanks for your advice, sounds hopeful 

    So do think think i still send the letter ?
  • MaDMaX** said:
    If since 2009 you have been debt free, then in any event in almost every circumstance anything from prior to that would be well and truly statute barred by now in any case.

    This sounds to me like a fishing trip - or possibly simply someone chancing their arm and recovering something against a very, very old matter, buy hoping the person they send the contact to simply pays without quibbling because they know no better. 
    Thanks for your advice, sounds hopeful 

    So do think think i still send the letter ?
    Hold off and see what people like fatbelly & Sourcrates have to say - their knowledge in this area is far better than mine! 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • fatbelly
    fatbelly Posts: 22,610 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    As they have put this in writing, the correct response is a written prove-it.

    Now if they want to pursue this they should respond with a copy of the original agreement and a statement showing payments.

    If their own evidence shows that there has been a 6-year period with no acknowledgement and no court claim started, then there is a hybrid letter saying 'I still don't recognise this as my debt but on the basis of the information you have given me it would be statute barred anyway'.

    Start with the prove-it. I'd send it to Crapquest, er Capquest
  • sourcrates
    sourcrates Posts: 31,108 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Agree with the big man on this, its not unheard of for insolvency debts to be sold on, as occasionally the arrangement will fail, and the debt becomes collectable again.

    What is unusual is for a company like Crapquest to sit on it for so long without chasing it, probably bought it years ago, and forgot about it, then one day they were cleaning out the files and found the little gem hidden under a mouldy jam sandwich, or something like that, and thought they would try their luck.

    See what response you get, whatever it may be, it can`t hurt your credit file as even if it was your debt, its long since dropped off it.

    Keep us updated.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly said:
    As they have put this in writing, the correct response is a written prove-it.

    Now if they want to pursue this they should respond with a copy of the original agreement and a statement showing payments.

    If their own evidence shows that there has been a 6-year period with no acknowledgement and no court claim started, then there is a hybrid letter saying 'I still don't recognise this as my debt but on the basis of the information you have given me it would be statute barred anyway'.

    Start with the prove-it. I'd send it to Crapquest, er Capquest
    Thanks Guys appreciate the help and support 
    @fatbelly
    so its capquest I send the provit letter to not Ressolvecall ?
  • fatbelly
    fatbelly Posts: 22,610 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    If Capquest have written recently, I'd send it to them. They appear to be the new owners
  • MaDMaX**
    MaDMaX** Posts: 72 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    edited 16 February 2023 at 5:25PM
    fatbelly said:
    If Capquest have written recently, I'd send it to them. They appear to be the new owners
    Gapquest sent me a letter on 01/02/23 stating im yet to contact them re payment of my account, and my account will now be managed by Ressolvecall, a debt collection agency who work on behalf of capquest and authorised and regulated by the FCA

    then i received a letter yesterday from Ressolvecall dated 10/02/23, stating they are acting on behalf of Capquest to assist in collecting the outstanding balance,
     if they do not hear from me in 7 days, capquest will instruct Ressolvecall without notice to arrange a visit to my property


    Just want to make sure i send it to the right company, from what you just said, and i put above it would seem Capquest need to recieve the letter, but just want to make sure ?


  • RAS
    RAS Posts: 34,987 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Resolvecall have as much legal power as your postie.

    If they do turn up, just tell them to trot off and never to return. 

    And send the letter to Crapquest.
    If you've have not made a mistake, you've made nothing
  • RAS said:
    Resolvecall have as much legal power as your postie.

    If they do turn up, just tell them to trot off and never to return. 

    And send the letter to Crapquest.
    Thanks, after i wrote my post and read it back, it did seem that way, too send it capquest, but thanks for confirming 
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