Nationwide Mortgage Direct Debit not in Payee list coming from Nationwide Account

purpleparrotuk

My first mortgage payment is due early next week. I have been keeping an eye on my Nationwide account but Nationwide has not appeared in the direct debit payee list on my bank account. Does Nationwide do DDs differently if they are basically transfers or do I need to call them? I checked the last few digits of the account for the direct debit when I completed and it seemed ok.

GhibliFan

I don't know the answer to this but give them a ring. They've always been very helpful IME

surreysaver

With some banks (not sure if Nationwide is one of them as I don't have any direct debits with them) direct debits don't appear on the list until the first one has been taken 

stuartm100

Mine isn't listed as a direct debit but still gets collected every month, I assume internally. When I switched from another bank last year the direct debit from the old bank was transferred over but Nationwide have never claimed on it

FlimFlam01

Just checked my Nationwide bank account and there is no DD setup for my Nationwide mortgage.  I think they just do it as an internal transfer by the looks of things.