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NatWest to close 23 more branches this year – here's the full list, plus alternatives

MSE_EmilyMSE_Emily MSE Staff
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NatWest has announced it will close a further 23 bank branches between April and June this year, on top of the 43 branches that have either already closed or are set to close between January and March. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking...

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NatWest to close 23 more branches this year – here's the full list, plus alternatives

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  • richfo3richfo3 Forumite
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    Ok so I might be totally dumb for asking this but everything I have read doesn't answer the main questions. How does branch closure affect my online banking?
      As in I receive disability payments Via the DSS . I thought that the -- -- -- sort code was an important part of identifying me and making sure the payment goes to the right place.
      Can I continue to use NatWest online banking as I do now or is this going to change everything now the branch is closing?
    What happens to my account number etc?

    Thanks in advance

  • edited 2 April at 9:55AM
    gsmhgsmh Forumite
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    edited 2 April at 9:55AM
    The sort code used to be linked to a particular branch of a bank, and still does in many cases, but these days it's often just an organisational marker ensuring your account is correctly identified. Some banks have a single sort code used for every customer, others have legacy codes which used to refer to a particular branch. It doesn't matter at all if the actual branch the sort code used to refer to has been closed, it just identifies a cohort of accounts. Nothing will change for you.
  • silvercarsilvercar Forumite, Ambassador
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    My NatWest sort code, that was linked to my now closed branch, is now identified as belonging to the nearest (open) branch.
    I'm a Forum Ambassador on The Coronavirus Boards as well as the housing, mortgages and student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • WillPSWillPS Forumite
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    silvercar said:
    My NatWest sort code, that was linked to my now closed branch, is now identified as belonging to the nearest (open) branch.
    This is what happened to mine - Nottingham Victoria Centre became Nottingham Smiths Bank (B). Both had the same registered address (a contact centre in Leicester) for some time before that.

    OP, there is no need to worry at all. 
  • TheBankerTheBanker Forumite
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    richfo3 said:
    Ok so I might be totally dumb for asking this but everything I have read doesn't answer the main questions. How does branch closure affect my online banking?
      As in I receive disability payments Via the DSS . I thought that the -- -- -- sort code was an important part of identifying me and making sure the payment goes to the right place.
      Can I continue to use NatWest online banking as I do now or is this going to change everything now the branch is closing?
    What happens to my account number etc?

    Thanks in advance

    Do not worry, nothing will change in terms of your account details, online banking or incoming payments. All that will change is that the physical branch will be closed, so if you ever need to bank in person you will need to find another branch, or may be able to use a Post Office depending on what it is you need to do.

    I've had a Natwest account for 20+ years. The sort code is linked to the branch where I opened it, which is 200 miles away from where I live now. That branch closed 5 years ago and is now a hairdressers. It hasn't caused me a problem at all.
  • MEM62MEM62 Forumite
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    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    
  • edited 3 April at 12:21PM
    Rob5342Rob5342 Forumite
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    edited 3 April at 12:21PM
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.
  • WillPSWillPS Forumite
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    Rob5342 said:
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.

    Guessing you've never paid in cash?
  • penners324penners324 Forumite
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    WillPS said:
    Rob5342 said:
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.

    Guessing you've never paid in cash?
    Don't need a bank branch to pay in cash. Post Office is OK for most banks, paypoint sites for Monzo
  • edited 5 April at 12:09PM
    WillPSWillPS Forumite
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    edited 5 April at 12:09PM
    WillPS said:
    Rob5342 said:
    MEM62 said:
    I too have had a NatWest account for well over twenty years.  I probably haven't been into a branch in over 10.  That said, there are times when branch / counter services are important but for that I use my Halifax account.    

    I started banking online with Lloyds in 1999 and I haven't been into a branch in the 24 years since. Even before that I'd rarely go to a branch as I'd do it mainly by phone or post. I'm with Monzo now who don't have branches at all, I've kept my Halifax account open as a spare but I've never used it in the 2 years since I opened my Monzo account.

    Guessing you've never paid in cash?
    Don't need a bank branch to pay in cash. Post Office is OK for most banks, paypoint sites for Monzo

    A branch of the Post Office, you mean? ;)
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