Train strike refund - two train companies

I'm hoping someone can help as I have a train strike refund query.

Over Christmas we had return Advanced train tickets booked from York to London on LNER and then from London to Southampton to visit family. Booked separately through the individual train company websites.

Due to expected disruption due to the train strikes we decided not to travel. The London-Southampton trains were cancelled and we received an immediate refund.

The LNER trains did run (both out and return) so even though we could have completed this leg of our trip, we could not complete our WHOLE journey.

Are we entitled to a refund from LNER?


Sign In or Register to comment.
Latest MSE News and Guides

Check your Clubcard vouchers

Use our trick to extend them

MSE News

Preparing for summer

What MoneySaving things can you do now to get ready?

MSE Forum

Hot Diamonds 40% off code

Including already-reduced outlet stock

MSE Deals