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EDF Energy - How to register Power of Attorney

Hello,

Does anyone know how to register Power of Attorney with EDF Energy? I have been all over their website and there is nothing about Power of Attorney. I am trying to make an amendment to the account I am responsible but they won't talk to me until I am registered. The ChatBots don't understand what I am asking and there is no 'hooman' to ask.

Comments

  • molerat
    molerat Posts: 35,972 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you tried the PSR helpline ? 0800 269 450

  • mac.d
    mac.d Posts: 1,425 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Can you not just phone EDF and ask them, it doesn't need to be a conversation about the specific account that they won't discuss with you? I'd imagine you need to send a copy of the PoA document to them.
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