Please could someone advise.

Happy New Year. I started comping again early November after a long break and I received a WEM on 10th Jan at 9.45am advising that I'd won an annual membership to a local attraction and could I reply by the end of the day to confirm my acceptance so they could pass my details on. I picked the email up at 5.28pm after work and replied to say thank you, yes please do pass my details on. I didn't hear anything from anyone so I sent another email on 17th asking if they'd managed to pass my details on and I haven't had a reply. Should I be concerned or am I being too hasty expecting a reply?

TIA


Twitter @hms1708 please feel free to follow
Many thanks to all who post :A

Comments

  • mjm3346
    mjm3346 Posts: 46,885 Forumite
    First Anniversary Name Dropper Photogenic First Post
    edited 20 January 2023 at 1:07PM
    An  acknowledgement would have been polite but not a requirement, unless they stated otherwise prizes should be supplied within 30 days - doesn't seem unreasonable to ask for confirmation of receipt given the timescale they wanted a reply
  • echofalls
    echofalls Posts: 297 Forumite
    First Anniversary Combo Breaker
    mjm3346 said:
    An  acknowledgement would have been polite but not a requirement, unless they stated otherwise prizes should be supplied within 30 days - doesn't seem unreasonable to ask for confirmation of receipt given the timescale they wanted a reply
    I think that's why I'm slightly concerned in case I hadn't replied in time and missed it.  I checked the T&Cs and it didn't stipulate a response time or a delivery time. Hopefully I'll hear something soon.

    Thanks for your advice.
    Twitter @hms1708 please feel free to follow
    Many thanks to all who post :A
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