We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Council tax passed to Newlyn and they refuse to take the account back, can anything be done?

I posted the other day regarding an annoying issue I'm facing re council tax and Newlyn.

I had around £600 owed to the council from an old property. The account went to court without me realising and I then agreed to pay £50 per month to clear the balance. 

I made these payments via direct debit from May until September. In September, the direct debit failed as I had not been paid yet, but I made the payment for the £50 agreement, plus my normal payment for current property manually via my online account. 
In October, the £50 payment never went out, whereas my standard council tax payment did. All I (wrongly) assumed at the time was that the balance had been written off or something as I had no correspondence from the council. 

I received letters from Newlyn (discovered this only a few days ago) demanding now £655... the remaining balance on my council account was £315...so over £300 in Newlyn charges!

I managed to get Newlyn to lay off me and let me pay the balance over 3 months starting this Friday. 

Called the council and, in a nutshell, they said I should've read the terms of the agreement and because I didn't call to query the direct debit not going out in October, they automatically passed the account to Newlyn.

Legally, is there any way I can avoid paying the fees to Newlyn? Could I make a payment direct to council tax for the remaining balance? 

Comments

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.6K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.5K Work, Benefits & Business
  • 604.4K Mortgages, Homes & Bills
  • 178.6K Life & Family
  • 261.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.