Any idea how long Halifax take to refund?

Long story short, completion on remortgage to Halifax was scheduled too early but cancelled and the Offer still stands. But Halifax still took a mortgage payment despite never completing. Still waiting for it to come back despite being taken at the beginning of the month. 
Also do you think there’s a right to complain? It was a lot of money and basically paid 2 mortgages this month. 

Comments

  • kingstreet
    kingstreet Posts: 39,232 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You were moving TO Halifax, didn't complete and you've made a first payment to Halifax?

    Did the conveyancer obtain the funds? How long did it take them to return them?

    I suspect you will not be complaining to the lender.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Yes the solicitor incorrectly instructed completion without approval from myself. Made it very clear we wanted to wait. 

    Was returned in about 15 mins apparently. And confirmation received from Halifax that the offer still stands. 

    But yes I’ve made first payment. kingstreet said:
    You were moving TO Halifax, didn't complete and you've made a first payment to Halifax?

    Did the conveyancer obtain the funds? How long did it take them to return them?

    I suspect you will not be complaining to the lender.
    You were moving TO Halifax, didn't complete and you've made a first payment to Halifax?

    Did the conveyancer obtain the funds? How long did it take them to return them?

    I suspect you will not be complaining to the lender
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