M&S Checkout error, anyone else?

This is the third evening in a row that I cannot checkout my basket on M&S, it's always giving me a message 'Oops something went wrong...'. Is it just me? I've cleared cookies, used two different browsers, still can't checkout my basket. I know there's plenty of time till Christmas, but my basket includes a robe and slippers which I imagine will be at risk of going fairly promptly.


  • MikeJXE
    MikeJXE Posts: 3,098 Forumite
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    Why not try another basked and delete the old one 
  • cymruchris
    cymruchris Posts: 5,205 Forumite
    First Anniversary First Post Name Dropper Photogenic
    Try a different browser as well just to rule out the problem?
    An ex-bankrupt on a journey of recovery. Feel free to send me a DM reference credit building credit cards from the usual suspects :) Happy to help others going through what I've been through!
  • I’ve had a similar problem with other stores and it turned out that even though the item was showing as in stock it had actually sold out. Could you try removing an item from your basket to see if that helps?
  • DarrenLee02
    DarrenLee02 Posts: 55 Forumite
    First Anniversary First Post
    edited 30 November 2022 at 12:17AM
    I've tried the suggestions, emptied the basket, readded the items, still an error. Cleared cookies, repeated, no luck. I've tried in Firefox and Edge. I've no idea what's going on.
    " Sorry, something went wrong.

    Please try again shortly or go back the home"

    Edit: Tried disabling my adblocker, still an error, sigh.
  • Try again tomorrow maybe, then it's off to Next.
  • MikeJXE
    MikeJXE Posts: 3,098 Forumite
    First Anniversary First Post Name Dropper
    Customer services 0333 014 8000 you may want technical 
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