Quidco

Stac81
Stac81 Posts: 1 Newbie
edited 28 November 2022 at 11:02AM in Shop but don't drop
Does anyone have issues with quidco not tracking on transactions where you are due to get a hefty cashback amount? Only seems to happen on bigger amounts? I'm owed £107 from July 2021 and yesterday purchased some bits from George with 40% cashback (max £25 payable) and I spent over £100 and it's not tracked! Is topchasback any better? Thank you

Comments

  • Not used for a couple of years - lat lot 70 quid i thin and the most about 100 - no problem but it was a while ago
  • I did have a transaction recently with a large cashback bonus and this did track.  I have historically had a couple of transactions with large amounts of cash back and there did not appear to be any issues?  I am suspicious when large cashback amounts do not track or are not honoured when claiming though.  It is very annoying as the cashback is sometimes the reason why you go to a particular retailer.

    I have used Quidco for many years now and have not really had too many problems. 

    However, I am recently finding that food retailers in particular are very poor at tracking and they also decline claims without giving a valid reason (actually as far as i know there is no valid reason because the transactions were valid and fully in accordance with terms and conditions).

    The claims process is easy but I do find that this is very much a lottery and many get declined, IMO incorrectly.

    I also use other cashback sites and I have to say that they are historically more reliable at tracking.  Quidco is actually my first port of call though, although I am getting increasingly frustrated with the site of late.  Support do at least respond though, which is good..


    Titch :)
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