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Prudential Pension Transfer

Silverweed
Silverweed Posts: 32 Forumite
Third Anniversary 10 Posts Name Dropper
in Pensions, annuities & retirement planning
Do Prudential support electronic transfers when moving one of their pensions or is it paperwork based please? 

Thanks in advance.

Comments

  • MX5huggy
    MX5huggy Posts: 7,173 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I expect they have a range of different policies on different systems so there is no one answer to that. Look at the Pru LGPS AVC thread for an indication of their appalling administration. 
  • dunstonh
    dunstonh Posts: 121,219 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Most of their plans use the origo system.  A smaller number, often administrator controlled, will use the old paper method
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Silverweed
    Silverweed Posts: 32 Forumite
    Third Anniversary 10 Posts Name Dropper
    Thanks - it's an old with-profits fund pension with a selected retirement date fairly soon so will email them to ask.
  • tacpot12
    tacpot12 Posts: 9,526 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    I don't see why you shouldn't be able to say to the Pru transfer the pension on the selected retirement data (so the MVR can't be applied). If it then takes a month to be transfered (and it is likely that it will), it doesn't matter so much.

    Don't delay asking the Pru to do anything.  


    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • Silverweed
    Silverweed Posts: 32 Forumite
    Third Anniversary 10 Posts Name Dropper
    tacpot12 said:
    I don't see why you shouldn't be able to say to the Pru transfer the pension on the selected retirement data (so the MVR can't be applied). If it then takes a month to be transfered (and it is likely that it will), it doesn't matter so much.

    Don't delay asking the Pru to do anything.  


    Thanks for this - will contact them now. Hope it's all relatively straightforward. 
  • Albermarle
    Albermarle Posts: 31,036 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Silverweed said:
    tacpot12 said:
    I don't see why you shouldn't be able to say to the Pru transfer the pension on the selected retirement data (so the MVR can't be applied). If it then takes a month to be transfered (and it is likely that it will), it doesn't matter so much.

    Don't delay asking the Pru to do anything.  


    Thanks for this - will contact them now. Hope it's all relatively straightforward. 
    Do not be surprised by the length of time it may take to get an answer, although you may be lucky.
  • Silverweed
    Silverweed Posts: 32 Forumite
    Third Anniversary 10 Posts Name Dropper
    Albermarle said:
    Silverweed said:
    tacpot12 said:
    I don't see why you shouldn't be able to say to the Pru transfer the pension on the selected retirement data (so the MVR can't be applied). If it then takes a month to be transfered (and it is likely that it will), it doesn't matter so much.

    Don't delay asking the Pru to do anything.  


    Thanks for this - will contact them now. Hope it's all relatively straightforward. 
    Do not be surprised by the length of time it may take to get an answer, although you may be lucky.
    Thanks - will keep my fingers crossed!
  • xylophone
    xylophone Posts: 45,945 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    https://www.mandg.com/pru/customer/en-gb/existing-customers/manage-policy

    Do you have on-line access?
  • Marcon
    Marcon Posts: 15,868 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    https://www.mandg.com/pru/customer/en-gb/existing-customers/contact-us
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • Silverweed
    Silverweed Posts: 32 Forumite
    Third Anniversary 10 Posts Name Dropper
    Thanks, have tried to contact them twice over the last couple of weeks but not even had an acknowledgement let alone a response yet.
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