Can you claim on insurance retrospectively?

Hi,not sure if this is a daft question but would be grateful if any help.....even if it's to say don't be daft!

We moved into our house in Feb 2021, according to the reports it needed a brand new roof and part of the deal was that the seller contributed £3500 towards this. In the April we had a brand new roof put on at a cost of £14k, luckily we had the money from our house sale.
Now a friend has asked why didn't we claim on insurance, and that we could have claimed up to £01k, and I must admit it never even crossed our minds that we could have done this? 
Are we able to claim retrospectively for this or is that it really a done thing? We are with the same company and have all the receipts/invoices etc. 

P.S sorry if this question isn't in the right section. 

Thanks
 Victoria 

Comments

  • Rodders53
    Rodders53 Posts: 2,625 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    1.  No you can't claim for wear and tear on any Buildings Insurance.  Roof life expired replacement is wear and tear.

    2.  IF it had been an insured loss (e.g. a car drove into your roof, say)  to claim retrospectively:  How will the Insurance Company loss adjuster be able to see the state of the roof due to that insured loss now you have fixed it?

    3.  Why only £10k of the £14k cost?  My buildings insurance is 'unlimited' 'cos that's what I pay for.
  • lincroft1710
    lincroft1710 Posts: 18,766 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Agree with the above, buildings insurance will not pay out for a wear and tear claim such as a replacement roof
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Hi, no you can't claim retrospectively and also not if there isn't a problem like some kind of leaking or a tree crashing through the roof or tiles having blown off in storms, things like that. 

    According to what you say, you were aware (because of the reports) that a new roof was needed when you moved in - and you moved in anyway - so no insurance company would pay out for it. Good try, though and not daft for asking.  :)
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • Exodi
    Exodi Posts: 3,724 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Know what you don't
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