BPO text Sky

summerlilly

God I feel like every time I’m moving forward I get someone else trying to rinse money from me for something! I guess everyone wants their pay off atm. 

I’ve got a text from BPO to contact then re sky. No letter or otherwise. I presume they are trying their luck, I had a dispute about a payment sky took from my account by direct debit without my consent or notifying me of this charge ; my bank duly reversed the charges per the direct debit guarantee.

I presume this is something to do with this - do BPO have any legal standing here? 

EssexHebridean

Not if they're just sending you a text they don't, no. If they actually want to recover a debt from you then they will need to write, so personally if this were me I'd assume that this is essentially a fishing trip, and I'd be ignoring it, and probably blocking the number it came from, too! 

If you still have a contract with Sky then have you checked your account to see what it days on there? If you owe them money then I'd have thought that they would be contacting you directly in the first instance to be honest. 

summerlilly

EssexHebridean said:

Not if they're just sending you a text they don't, no. If they actually want to recover a debt from you then they will need to write, so personally if this were me I'd assume that this is essentially a fishing trip, and I'd be ignoring it, and probably blocking the number it came from, too! 

If you still have a contract with Sky then have you checked your account to see what it days on there? If you owe them money then I'd have thought that they would be contacting you directly in the first instance to be honest. 

Thanks, I thought it was a bit flakey, usually i immediately delete such a short text assuming it’s spam but since I had the sky dispute I wondered. No I don’t have the account with Sky anymore, I’m with another provider and Sky took a payment from my account claiming I was still in contract with them even though I wasn’t and had been on the same contract for 5 years. Sky didn’t even notify me that they would take the payment - and I informed my bank who agreed it wasn’t in their favour and reversed the money. 

I’ll delete and block as you say and they can come to me with a letter if they want me. 

Thanks for the advice. 

EssexHebridean

If they write to you, then come back and someone can make suggestions of next steps. 

summerlilly

EssexHebridean said:

If they write to you, then come back and someone can make suggestions of next steps. 

Yep will do! Feel like my postbox makes me more nervous than excited these days. 

Thanks again for the advice.