E: 09/11 WIN A BRILLIANT LONDON BREAK FOR TWO THANKS TO SURF

Comping_Rich

https://win.heart.co.uk/surf-2022/5

https://win.smoothradio.com/surf-2022/5

https://win.capitalfm.com/surf-2022/5

You could have your dilemma answered by Gemma Collins herself, plus be in for the chance of winning the following for two adults: 

- Return train travel to London for 2 people 

- 2 Nights stay in a 4-star hotel in London 

- Breakfast at the hotel restaurant each morning for 2 people 

- A Day with a Perfumer at The Perfume Studio for 2 people. Experience includes: 

Introduction to the world of perfumery and tour; 3-course lunch with Senior perfumer; a Bespoke Perfume Design accompanied by a glass of bubbly; Blending your Signature Fragrance; Bespoke 20ml Atomiser presented in a beautiful gift box 

- £200.00 spending money 

Entries close Wednesday 9th November 2022 at 23:59. 

Please note: This competition is running across Heart, Smooth and Capital networks.

18+. UK only. T&Cs apply.

Q: Describe your dirty laundry dilemma for Gemma Collins to solve in 300 characters or less.

Comping_Rich

https://campaign.heart.co.uk/terms-conditions/5c216e1a-17e5-4599-bf6d-66877a2d

The Surf Online Promotion on Capital FM, Heart & Smooth – November 2022 – Specific Rules 
 
1.    The Surf Online Promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Wednesday 2nd November 2022 to Wednesday 9th November 2022 on the Capital network, Heart network and Smooth Radio network. Global is the Promoter. The Promotion Partner mentioned in these Specific Rules is Surf. The Prize Provider is The NDL Group.  
2.    IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions. 
 
Details of the Promotion: 
 
3.    To enter the Promotion, you must:
1.    Go online to the Promotion entry page at www.capitalfm.com/win or www.heart.co.uk/win or www.smoothradio.com/win and register your details;
2.    Describe in 300 characters or less your dirty laundry problem or dilemma you would like Gemma Collins to solve for you. This can include (but is not limited to); confessions, short-form issues, dilemmas and problems for example dating fails, laundry disasters, wardrobe malfunctions or a mortifying moment you might you need an opinion on (your “Submission”).  
4.    Online entry will open at 17:00 on Wednesday 2nd November 2022 and close at 23:59 on Wednesday 9th November 2022. Entries received before or after this time will not be included in the Promotion. 
5.    Entries deemed by us to be rude, offensive, defamatory, illegal or condoning dangerous behaviour will be removed from the Promotion.
6.    Within 14 days of the closing time of the Promotion, all eligible entries will be entered into a draw. One eligible entry will be selected at random and the winning entrant will be contacted by one of our representatives via telephone or email on the details with which you registered to enter the Promotion. If such winner does not respond within 14 days from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner by another random draw. That subsequent winner must respond to their winner notification email within 5 days of the date on which they receive it, or they will also forfeit the prize.  
7.    We and the Promotion Partner may publish and publicise your name, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion. 
8.    In relation to winners (and runners up if applicable), you understand that we may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture. 
9.    Your Submission  may be used in 30 and/or 60 second radio advertisements (“Radio Ads”) as part of the Promotion Partner’s marketing campaign. These Radio Ads will be created by our creative agency, Global Creative and will run across the Heart network, the Capital network, and/or the Smooth network. The Radio Ads may also feature online at www.heart.co.uk/win, www.capitalfm.com/win , and/or www.smoothradio.com/win for as long as we consider appropriate or desirable. The details in the Submissions selected to be used in the Radio Ads may be changed to feature a fictitious name and/or location, where appropriate, but anonymity can not be guaranteed.
10.    For the avoidance of doubt, any Submissions used in the Radio Ads will be used freely by Global Creative and entrants will not be paid for any content contribution.
 
Eligibility: 
 
11.    The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry. 
12.    Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.  
 
Prize: 
 
13.    One winning entrant will receive the following prize for two adults 18 years old or over:
13.1    Return train travel to London for 2 adults 
13.2    2 Nights stay in a 4-star hotel in London
13.3    Breakfast at the hotel restaurant each morning for 2 adults
13.4    A Day with a Perfumer at The Perfume Studio for 2 adults. Experience includes: 
13.4.1   Introduction to the world of perfumery and tour
13.4.2   3-course lunch with Senior perfumer 
13.4.3.  Bespoke Perfume Design accompanied by a glass of bubbly
13.4.4.  Blending your Signature Fragrance
13.4.5   Bespoke 20ml Atomiser presented in a beautiful gift box

13.5    £200.00 spending money paid via bank transfer
 
Prize Terms and conditions: 
 
14.    The Prize Provider reserves the right to substitute the prize with an alternative of equal or greater value. Specifications are subject to change from the manufacturer without notice. 
15.    The Perfumer Experience is subject to availability at the discretion of NDL Travel and excludes bank holidays, Valentine’s day/weekend and school holiday periods, specifically the Christmas holidays, summer holidays, spring and autumn half terms and Easter in the UK.
16.    You will be staying in a 4* hotel, sharing a double room with en-suite bathroom on a bed and breakfast basis. If you’d prefer a twin room, we will do what we can to secure this for you, but it cannot be guaranteed. 
17.    Your prize includes off peak train travel that will need to be booked with us at least 6 weeks before you plan to travel. Off peak refers to travel booked outside of morning and evening commuter periods, this varies depending on the train operator but generally excludes departures between 0600-1000 and 1600-1900. 
18.    Your Day with A Perfumer Experience is based on 2 adults 18 years old and over. Experience runs quarterly on dates throughout the year. Experience includes perfumery tour, 3-course lunch, consultation on the perfume-making process, a glass of bubbly, design and name your own perfume each, 20ml of your unique perfume in a purse spray atomiser presented in a stylish gift box and full membership of The Perfume Studio, including registration of your perfume in their fragrance library. Subject to availability at time of booking. 
19.    Spending money will be transferred directly to the winner upon confirmation of full and correct bank details. Transfers can take up to 5 working days.
20.    All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.
21.    You must, at your own cost, comply with all necessary checks, and/or tests required for travelling to and from and entering and exiting your travel destination/venue. This includes, but is not limited to, purchasing, organising, undertaking, recording and/or registering any required Covid-19 tests. We will not be responsible for any costs incurred by you in complying with this clause, nor will we purchase, organise, undertake, record and/or register any required Covid-19 tests. 
22.    You must comply with all applicable rules, regulations and guidance relating to Covid-19, both in the UK and your travel destination/venue. We are not responsible for your failure to comply with such rules, regulations and guidance. 
23.    You acknowledge and agree that, without limitation to the provisions of Clause 12 of the General Terms & Conditions, our ability to fulfil a prize and/or perform any of our obligations under the Promotion Terms and Conditions could be affected by an actual or threatened epidemic, pandemic, disease or quarantine and/or any corresponding governmental action, guidance and/or ruling (including but not limited to any Foreign, Commonwealth & Development Office guidance) (collectively ‘Covid Measures’).  
24.    If due to any Covid Measures, we are unable to fulfil a prize or perform any of our other obligations under the Promotion Terms and Conditions, then we shall not be in breach of the Promotion Terms and Conditions.  In accordance with Clause 27 below, in these circumstances, we reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.
25.    Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner.  
26.    The prize is non-transferable and non-refundable. 
27.    We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion. 
28.    For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/
 
Data Protection:
 
29.    Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) as well as the Prize Providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes. 
30.    By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy and our Promotion Partner’s Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data.  
31.    You may be asked if you want to opt-in to marketing from us and our Promotion Partner when you enter a Promotion. If you choose to opt-in, we will use your personal data for marketing purposes (see Global's  Privacy Policy and our Promotion Partner’s Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.   
32.    We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place.  
33.    We will hold your personal data for a period of up to 3 years in order to comply with our regulatory obligations.  
34.    You may request the removal of your personal details from our database by contacting privacy@global.com. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.