Gdpr

rocky1996

we are a small art group we communicate by e mail a new member does not like that her email is visible to all members when a message is sent. Yet her e mail is advertised on her website and available to the world. Is she right to complain. She has agreed for her information to be used in communications

Undervalued

rocky1996 said:

we are a small art group we communicate by e mail a new member does not like that her email is visible to all members when a message is sent. Yet her e mail is advertised on her website and available to the world. Is she right to complain. She has agreed for her information to be used in communications

Legally speaking, almost certainly yes. What she chooses to do with her address is her affair, that doesn't mean you can.

For a small group the answer is simple. Email one person who doesn't mind their address being shown. That could even be yourself. The bcc (blind copy) the rest of the group, that way then recipients won't see each other's addresses. 

TadleyBaggie

Email lists such as this should use Bcc regardless of GDPR.

DullGreyGuy

The challenge with BCC is that people can only reply to the sender and everyone who's going to send needs to know everyone's email. With a proper mail server you can send up a distribution list/autoforwarder which means any email sent to it automatically goes to everyone and only the sender's email address can be seen by all but all can communicate with the group freely if they want 

MalMonroe

Yes I do agree with the comments above. No need for anybody's email address to be visible. It's easy to do BCC instead of just CC. I don't think it's at all unusual for people to request that their email address be kept confidential, either. 

This person isn't trying to be difficult and she's not complaining. Nor should she be made to feel that she is. It sounds like it's meant to be an informal and friendly group. It won't hurt just to help her. No matter what information is on her website.

JCS1

Why can't she set up a separate email address for use in the group?  BCC doesn't work if someone wants to reply to everyone/

JReacher1

It’s a small arts group so doesn’t sound like a big organisation and the complaint is a bit petty. I would kick her out of the group as I imagine she will be trouble going forward. 

Marcon

rocky1996 said:

we are a small art group we communicate by e mail a new member does not like that her email is visible to all members when a message is sent. Yet her e mail is advertised on her website and available to the world. Is she right to complain. She has agreed for her information to be used in communications

If she's agreed for her information to be used in communications, and that's how your group operates, then no - she isn't right to complain. Sounds incredibly daft when her email is on her website and in the public domain. Explain to her that's how things work with your group and she can either set up a different email address (as already suggested on this thread) or leave the group. Don't for goodness sake start pandering to her and say you'll always bcc her, because sooner or later someone will slip up.

Undervalued

Marcon said:

rocky1996 said:

we are a small art group we communicate by e mail a new member does not like that her email is visible to all members when a message is sent. Yet her e mail is advertised on her website and available to the world. Is she right to complain. She has agreed for her information to be used in communications

If she's agreed for her information to be used in communications, and that's how your group operates, then no - she isn't right to complain. Sounds incredibly daft when her email is on her website and in the public domain. Explain to her that's how things work with your group and she can either set up a different email address (as already suggested on this thread) or leave the group. Don't for goodness sake start pandering to her and say you'll always bcc her, because sooner or later someone will slip up.

Morally I am inclined to agree. However, legally I don't think what you are suggesting would comply with the GDPR. At the very least members would need to specifically agree to their email address being shared with all other members. That permission would need to have been obtained in advance and in this case it clearly wasn't.

You are always going to run into "daft people" (which is what I am and you are not - or maybe the other way round  ) so it is safest to do things properly.

GenieBoy

While it does sound a bit petty for an informal art group rather then say some large formal employer it should be sent BCC but I agree with the poster who said kick her out.

General_Grant

Marcon said:

rocky1996 said:

we are a small art group we communicate by e mail a new member does not like that her email is visible to all members when a message is sent. Yet her e mail is advertised on her website and available to the world. Is she right to complain. She has agreed for her information to be used in communications

If she's agreed for her information to be used in communications, and that's how your group operates, then no - she isn't right to complain. Sounds incredibly daft when her email is on her website and in the public domain. Explain to her that's how things work with your group and she can either set up a different email address (as already suggested on this thread) or leave the group. Don't for goodness sake start pandering to her and say you'll always bcc her, because sooner or later someone will slip up.

I would expect that the permission granted to use her email address "in communications" is for the organisation to send communications to her using email, not that her email address should be displayed to everyone else.