We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Has Nectar been hacked?

just1000
just1000 Posts: 1 Newbie
edited 17 October 2022 at 2:59PM in Food shopping & groceries
Hi, has anyone had issues with their Nectar account being hacked?
I had 10,500 points taken off mine 3 weeks ago.
I've already raised this with Nectar and having spent hours on the phone or online with them it's still unresolved. They've sent me a new card, but I can't register it, and my old account has been locked by them now so I now can't access it.
I have no idea if I will get my points back.
Has anyone been through the same and do you have any advice?
Thanks 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.