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Self Managed DMP

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  • sourcrates
    sourcrates Posts: 31,481 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Fixmeup said:
    I'm starting to get a few more letters following missed payments. Do they have to send letters or can you request communication only by email? Also, when I start my DMP, will I continue getting lots of letters or does everything just go through StepChange?
    Certain information must be sent to you under the terms of the consumer credit act, most will be for information purposes only, as always, read and recycle bin.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Fixmeup
    Fixmeup Posts: 22 Forumite
    10 Posts First Anniversary Name Dropper
    Today I have had a letter from Novuna stating full outstanding balance due and that they have suspended the contractual payments (not been paying anyway). This still doesnt appear to be a default so do I just keep waiting on this one? Does this change anything or just the next step of their process?
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