Santander Mortgage - how long have people waited for a decision recently??

hellywelly84

Hi 
So, we are existing customers porting our mortgage over to a new property (borrowing more).  We have already sold... so have 3 months to complete on new property to get our early repayment charge refunded.
We have used a broker.  So far:
*22/09/2022 Application received
*27/09/2022 Advised Valuation had been done and asked for partners last 2 weeks payslips
*04/10/2022 Had been sent to final Underwriters
*10/10/2022 Requested my July (which they should of had) and now Septembers (which they wouldn't have needed originally as I get paid the 25th of each month)

The broker said to bear in mind everything is taking longer due to circumstances at the moment!  I'm Just so anxious as we really need to move ASAP!  And if this isn't accepted the next time, we apply rate are almost 6%....

I know it's not even been 3 weeks yet but last time we applied it was all done within 2 weeks and we didn't need to supply any other paperwork.

JMA74

They are currently working on documents from 10th October and working on cases passed to underwriters on 6th October. 

So if the broker uploaded the document yesterday they should check it today and if it is what they asked for then they will pass it to underwriters.  Once there you wouldnt expect any response until probably 17th October unless they speed up to lower the queues.  

This is frustrating for you but actually they are one of the best around at the moment for service timescales (just because they arent competing on rates so arent inviting new business).  Other lenders are taking 3 weeks or more to look at documents!

hellywelly84

We have now been advised by broker that they are questioning a large payment that we are paying or have just paid off but can't disclose what due to gpdr regulations. We have been advised its not the credit card and this is the only thing we have paid. We have looked on our experian credit report and there is nothing. I was undwr the impression they didnt look at bank statements as they didnt ask for them on last application. The broker said to think of anything such as sofa loan etc...but we have nothing outstanding. Help!!