Natwest Confusion

Stella76

I received an AIP letter following my application which said "a satisfactory full credit assessment has been completed".  A couple of days later I received a call to say my application had failed on the credit score but she couldn't say why.  The tracker however says that they have instructed a valuation.  Does anyone have any experience of this?

Stella76

I just wonder whether it would say the application had been rejected if it had been - the latest update was done after she called?
Natwest have also instructed a conveyancer as I just had an e-mail from them

simon_or

Has the application being declined or not? If not then the message you got was maybe a system glitch?

Stella76

This is what the tracker currently says:

Assessment completed task	We are pleased to confirm that we have received the payslips you sent us. It will take 5-7 working days to review this. We will contact you if we require further information.	29/09/2022 09:03
Assessment completed task	We are pleased to confirm that we have received the payslips you sent us. It will take 5-7 working days to review this. We will contact you if we require further information.	29/09/2022 09:13
Assessment completed task	We have received your Direct Debit mandate, thank you. We will contact you if there is an issue with setting up the Direct Debit.	29/09/2022 09:14
Assessment completed task	We are pleased to confirm that we have received the bank statements/accounts you sent us. It will take 5-7 working days to review this. We will contact you if we require further information.	29/09/2022 09:14
Assessment completed task	We are pleased to confirm that we have received the bank statements/accounts you sent us. It will take 5-7 working days to review this. We will contact you if we require further information.	29/09/2022 09:14
Assessment completed task	We are pleased to confirm that we have received the ID information you sent us. It will take 5-7 working days to review this. We will contact you if we require further information.	29/09/2022 09:14
Assessment completed task	A valuation has been instructed and we are now awaiting your survey report.	29/09/2022 09:20