No option for Gas supplier switch

SabanMoran

Just off the ‘chat’ with SSE energy - was recommended to switch to them from Firmus to save me some money on my gas bill. I had clicked the Uswitch link and searched the SSE site for the ‘simple online link’ to start my switch. After searching everywhere, and not finding it I resorted to a chat. Tammy kindly informed me that SSE aren’t taking on new customers. Is that legal? So I basically have no other choice but to stay with firmus (no other supplier in Northern Ireland). And why are they trying their best online to look like they are taking on customers?

MalMonroe

Hi, I've been reading online that if you telephone energy companies and speak to an actual person there's a possibility that a switch can be arranged - many companies aren't using the online links. Why, I'm not sure.

There's a phone number here - https://www.airtricitygasni.com/contact-us/     Worth a try?

And there's more info in this link from this very site - https://www.moneysavingexpert.com/utilities/northern-ireland-energy/

Which includes the following (awful) information -

"SSE Airtricity increased prices by 28% for customers in the Greater Belfast and West area on 1 October. For a typical home, this will add £351 a year to bills for credit meter customers, and £348 a year for prepay.

Firmus Energy will hike prices by 56.3% in the Ten Towns area on 3 October. Typical bills will rise by £855 a year for credit meter customers and to £843 a year for prepay customers.

These increases were confirmed before the 'Energy Price Guarantee' was announced. We don't yet no exactly how the scheme will work, but it the Government has confirmed it'll be an up to 4 kilowatt per hour discount on the unit rate from November, so you should see bills fall then."