Mother's pension

Britannia12345

My mother reached 60 in 1986 but never received a pension until she was 65. She always moaned about this and I used to nag her to chase it up but she never did. 
She's 96 now and I still wonder why she never got her pension for those five years. I've written to the pensions folks about it but never even got a reply of them. 
Who can I complain to as it doesn't seem right that she had to continue working until she was 65. 

Albermarle

Are you talking about the state pension ?

dunstonh

My mother reached 60 in 1986 but never received a pension until she was 65.

What type of pension?
What was the scheme age of the pension?

I've written to the pensions folks about it but never even got a reply of them. 

Who are these pension folks?

Who can I complain to as it doesn't seem right that she had to continue working until she was 65. 

Nobody is forced to work to any age.   The age you choose to retire is your choice.    Currently, the average UK retirement age is 63.  I employ a couple of  staff who are aged between 67-69.

in the 80s, it was possible that some schemes would not pay out before the scheme age but you accrued extra time in the scheme and got a greater payout when it started.

Britannia12345

She never got her state pension. My dad is a year younger than her and she never her pension until she was 65, and then he got his a year later when he reached 65. I wrote to the DWP but have never had a reply. 

[Deleted User]

You're enquiring about something that happened 1986-1991, do you have any paperwork that might assist?

Do you have power of attorney, or any authorisation to act on her behalf?
Why is it an issue now, were anybody's concerns raised at the time?

What do you hope to achieve? 

Britannia12345

I have authorisation. I'd just like to get it sorted while she's still here to enjoy anything that might be owing to her. 

Silvertabby

Is this the State pension, and did your mum pay the 'married woman's stamp'?

Marcon

Did she ever claim her state pension, or just moan about not getting it? If she didn't claim then it is unlikely to be backdated for more than 12 months now.

See https://www.moneyhelper.org.uk/en/pensions-and-retirement/pension-problems/dealing-with-pension-problems-and-making-a-complaint

Follow the official complaints procedure if you don't get a satisfactory response.

german_keeper

Would they not have automatically applied the relevant amount for 5 year's deferral or do you have to specifically request it?

xylophone

My mother reached 60 in 1986 but never received a pension until she was 65. 

You are referring to State Pension?

Had your mother ever paid (or been credited with) NI contributions other than "married women's stamp" contributions?

If so, did she have fewer than the number of years required to qualify for SP in her own right?

See Annex A (P21 here)

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/181235/derived-inherited-entitlement.pdf

Britannia12345

All I can gather is she complained when she hit 60 but was told she hadn't paid enough stamp which is odd as she worked full time from 14 up until 1964. She then left work to raise us. I know nothing about pensions so just accepted what was said at the time.