DMP Mortgage Questions

Hi (newbie here so hope I’m writing this in the right place) 

I’m in the process of waiting for my DMP to start after finally calling Step Change at the beginning of the month. It’s been a very anxious time but I’m really hoping we’ve made the right decision. 

It dawned on me this morning that when Step Change write to my creditors to notify them of DMP, one of my creditors is Santander who I also have an existing mortgage with. It’s a Santander credit card with around 3K on it (total debt is around 30K but with different creditors). So, my question is will this affect my existing mortgage? (Never missed a mortgage payment) 

We also have our fixed rate until 2024, will this be an issue when we come to change rates? As in will we need re credit checked? 

Thank you in advance for any replies 


  • sourcrates
    sourcrates Forumite, Ambassador Posts: 27,704
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No, it won`t, they are separate financial products, as long as you maintain mortgage payments all will be fine.

    Entering debt management will always attract defaults on your credit file, which will make it harder to obtain any kind of credit, when re-mortgaging time comes around, if you stick with your current lender, they won`t do a credit check on you, if you try to go with a new lender, they will.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- The "provit letter" is here-
  • Rob5342
    Rob5342 Forumite Posts: 931
    500 Posts First Anniversary Name Dropper
    I'm on a DMP and we changed our mortgage deal with Santander in August, as it was just a deal change they didn't do a credit check and we had no problems at all.
  • diggingmywayout
    diggingmywayout Forumite Posts: 30
    10 Posts First Anniversary
    just carry on making your normal payments for your mortgage and when your fixed rate deal ends do a product switch with them to the next suitable rate/ fixed deal that way like rob says no credit checks or big hassle to get it organised. 
Meet your Ambassadors


  • All Categories
  • 338.9K Banking & Borrowing
  • 248.7K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.8K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 171.1K Life & Family
  • 244.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards