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When do I give direct debit details ?

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Hi, we have gone through a broker and are due to complete Fri 30th Sept.

At what point do I give direct debit details ?  Or do the bank send something out after completion ?  Worried if this could stop completion going ahead if they don't have these details.

Our broker never asked for any payment details upon application and nothing has been sent to us from the solicitor.

Bank is HSBC if that helps.

Thanks

Comments

  • ACG
    ACG Posts: 24,555 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    I dont know with HSBC specifically, but most banks ask for account number and sort code on the application form. So your broker has probably already put them in. 
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • user1977
    user1977 Posts: 17,803 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Doesn’t your mortgage offer say something about it?
  • I will have to ring the broker Monday to check, I really don't remember giving any bank account information to them at our appointment.  That was back in July so it could be me being forgetful.

    Can't see anything at all on the mortgage offer about the direct debit.

    Spoke to HSBC but because I've gone through a broker they can't tell me anything which is frustrating.
  • K_S
    K_S Posts: 6,879 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 23 September 2022 at 9:34PM
    Esiuol_1 said:
    I will have to ring the broker Monday to check, I really don't remember giving any bank account information to them at our appointment.  That was back in July so it could be me being forgetful.

    Can't see anything at all on the mortgage offer about the direct debit.

    Spoke to HSBC but because I've gone through a broker they can't tell me anything which is frustrating.
    @esiuol_1 I can't submit a client's HSBC application without filling in the following information so your broker will definitely have put in something in there. Just drop them an email to check, it'll only take them a couple of minutes to pull up your application and look it up.


    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

  • Thank you for this, it's much appreciated.

    It's so strange because both me & my husband are positive we never gave this information, however we obviously gave bank statements so could have possibly been taken from those.  Definitely never been asked about a preferred payment date.

    Will contact the broker Monday!

    Thanks again
  • ACG
    ACG Posts: 24,555 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Sometimes I take them from the statements. 
    Usually if there is only one bank account or if you can see rent coming out of an account. I should check really. 
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • My mortgage is with someone else but I gave them HSBC and Lloyds bank details as part of my application and although I would have wanted it to come from Lloyds each month they automatically set it up to come out of HSBC (presumably because that is where my income is paid into).
    I didn't have a separate form to ask where I wanted it to come from each month.

    User name should now read NowWhereIWantToBe  

    Amount overpaid so far £8298 (2022)

    Overpayment ready to add to funds when fixed deal runs out July 2027 £23768


    Mortgage end date when taken out : July 2050
    Mortgage current end date : January 2047

    MFW #83 Overpayments for 2025
    Jan £304 Feb £346 Mar £298 April £344 May £214 June £200

    Daily interest £3.38
    Percentage owned 48.4%
  • FashionHeart
    FashionHeart Posts: 150 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 24 September 2022 at 12:25PM
    Esiuol_1 said:
    Hi, we have gone through a broker and are due to complete Fri 30th Sept.

    At what point do I give direct debit details ?  Or do the bank send something out after completion ?  Worried if this could stop completion going ahead if they don't have these details.

    Our broker never asked for any payment details upon application and nothing has been sent to us from the solicitor.

    Bank is HSBC if that helps.

    Thanks
    I'm with HSBC for my mortgage and I definitely remembered that they asked for Direct Debit details on the application form. 
    Did you give your bank details to your Broker? This was what we did.
  • london21
    london21 Posts: 2,142 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Esiuol_1 said:
    Hi, we have gone through a broker and are due to complete Fri 30th Sept.

    At what point do I give direct debit details ?  Or do the bank send something out after completion ?  Worried if this could stop completion going ahead if they don't have these details.

    Our broker never asked for any payment details upon application and nothing has been sent to us from the solicitor.

    Bank is HSBC if that helps.

    Thanks
    You probably already gave this but can call the bank also and they can confirm the direct debit account details they have and date payment is taken. 
  • Edi81
    Edi81 Posts: 1,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You will get a final confirmation once you complete. 
    Then call them and change the payment date and bank account. 
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