Can't print anything from computer

Waterlily24Waterlily24 Forumite
1.3K Posts
Part of the Furniture 1,000 Posts
Forumite
My computer and printer are both. fairly old.  Although I can use the printer to copy stuff I can no longer print anything from the computer.  The printer is a Canon TS8150.  It is wireless but I have tried plugging it in to the computer and it still doesn't work.  Any ideas please.  

I want to print proof of a no claims bonus for my hubby. He is insured with General Accident and they won't send a paper copy.  They won't insure him anymore and won't say why.  I can only believe it's because of his age - (he was 81 this year) because he hasn't claimed for anything in years.

I presume I'll need a paper copy to renew his insurance with another company.  Help please.

Replies

  • Neil_JonesNeil_Jones Forumite
    8.1K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    No claims bonuses can usually be checked digitally between insurance companies.  The new insurance company will advice if they need a paper copy.

    If the insurance company won't insure him then there's usually a reason why.  For this company it tells you on the website: https://www.generalaccident.com/our-cover/who-we-cover - "Are aged between 17 and 80 years old for comprehensive policies"


  • Waterlily24Waterlily24 Forumite
    1.3K Posts
    Part of the Furniture 1,000 Posts
    Forumite
    Thanks Neil, didn't check on the site but thought that must be the reason but can't understand why they wouldn't say.

    Off to find another company, he did have a 'quote' from Saga which wasn't too bad if it still stands.

  • BrieBrie Forumite
    5.7K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    working on the basic IT principle of turning something off and on......have you tried deleting the printer off your computer and then adding it back in??
    "Never retract, never explain, never apologise; get things done and let them howl.”

    2023 £1 a day  £54.26/365
  • Waterlily24Waterlily24 Forumite
    1.3K Posts
    Part of the Furniture 1,000 Posts
    Forumite
    Hi Brie, It's been like it for some time now and I think I tried that in the beginning, I did do a post about it way back then.
  • edited 18 September 2022 at 10:34AM
    grumblergrumbler Forumite
    56.9K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    edited 18 September 2022 at 10:34AM
    I switch my insurer every year and IIRC last years I only uploaded the proof of NCD or e-mailed it.

    We are born naked, wet and hungry...Then things get worse. :(

    .withdrawal, NOT withdrawel ..bear with me, NOT bare with me
    .definitely, NOT definately ......separate, NOT seperate
    should have, NOT should of
    .....guaranteed, NOT guarenteed
  • flashg67flashg67 Forumite
    3.8K Posts
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Forumite
    try to uninstall then reinstall the printer drivers on your PC - usually found on the printer manufacturer site
  • moleratmolerat Forumite
    29.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    A few years back Windows did kill off quite a few old printers, my old HP was amongst them :'(
  • eddddyeddddy Forumite
    14.7K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite

    As others have said...

    • Insurers don't usually need a copy of proof of your NCD - they check it electronically via the CUE database
    • If they do need a copy, they'd probably prefer it to be attached to an email or uploaded, rather than printed
    • If you still want a copy, and you can't get the printer to work, most libraries have public computers and printers available. They generally only charge a few pence per printed sheet.

  • BonhomieBonhomie Forumite
    55 Posts
    10 Posts Name Dropper
    Forumite
    My computer and printer are both. fairly old.  Although I can use the printer to copy stuff I can no longer print anything from the computer.  The printer is a Canon TS8150.  It is wireless but I have tried plugging it in to the computer and it still doesn't work.  Any ideas please.  

    I want to print proof of a no claims bonus for my hubby. He is insured with General Accident and they won't send a paper copy.  They won't insure him anymore and won't say why.  I can only believe it's because of his age - (he was 81 this year) because he hasn't claimed for anything in years.

    I presume I'll need a paper copy to renew his insurance with another company.  Help please.
    canon-europe.com/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts8150.html?type=drivers&language=en&os=windows%2010%20(64-bit)
Sign In or Register to comment.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android

MSE App

Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools