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What can a broker do that I can't?

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  • BigBoss
    BigBoss Posts: 170 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    K_S said:
    BigBoss said:
    @ACG @K_S

    I ended up sending it anyway, and it cost me £15 for the privilege. Given that my broker charges two small fees (one at application stage and the other if successful + their mortgage fee which is circa 0.5%) is there anyway I can claim back that £15 from them given the unusual circumstances?

    Also, is there anyway I can contact the lender and circumvent the broker? I mean it is my data after all.
    @bigboss 0.5% proc fee? Which lender is this, I'm not aware of any large high-street lenders that pays anywhere close to that for a residential application, it's usually 0.3-0.4%.

    £15 - if you've had to pay due to a mistake by your broker or they've asked you specifically for something that would leave you out of pocket then yes you can ask them. When I ask a client for a credit report I always suggest a 30-day free-trial with CMF or a free statutory report from Experian/Equifax. I wouldn't ever ask them to incur any expense for the same.

    Contacting the lender - you can try, some high-street lenders will entertain direct contact from intermediary-applicants but I doubt that would extend to submitting documents, answering queries, etc.
    0.3/0/.4 is closer to correct. I was just being slack with the maths.
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