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I need to have a rant about my mortgage application experience

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  • K_S
    K_S Posts: 6,877 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    K_S said:
    @fedup12345 I can imagine how frustrating this experience might have been. I agree with what Kingstreet has said, Halifax is one of the primary mainstream lenders I would think of too for new-build self-employed applicants with 1 year accounts. One because they do consider one-year accounts, rates are competitive, their new build product complete-by dates are very generous and their processing is very quick. As I know nothing about your case I can't say that I would definitely have recommended Halifax but I can see why they might have gone down that route.

    There is always an element of subjectivity involved for self-employed cases with limited history so that unknown is unfortunately something always there in the background.

    Where I would perhaps have done things differently is the post application part. I'm struggling to imagine a scenario in which a Halifax application would drag on for a month, let alone 4 months! This year they have consistently turned around queries and reviewed documentation in 1-2 working days, even when the case was pushed to full underwriting (normal for self employed cases) and new queries were raised. So if Halifax wasn't likely to lend, I think that would have been apparent in a couple of weeks, let alone a month. At that point the broker should have started looking at alternate options, at least that's what I think I would have done in this scenario.

    I hope you are able to salvage the situation and get a suitable mortgage offer. Good luck!
    Why doesn’t anyone believe be when I say it has dragged on for 4 months. Why would I lie? my submission went in on 08/05/2022 and I have nothing
    @fedup12345 Apologies, that wasn't what I was saying, perhaps I could have phrased that better.

    My point about the 4 months was that an experienced broker would/should have known well before then that this was either going nowhere or had a low chance of success and hence considered an alternative route to get you an offer from another lender.

    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

  • K_S said:
    K_S said:
    @fedup12345 I can imagine how frustrating this experience might have been. I agree with what Kingstreet has said, Halifax is one of the primary mainstream lenders I would think of too for new-build self-employed applicants with 1 year accounts. One because they do consider one-year accounts, rates are competitive, their new build product complete-by dates are very generous and their processing is very quick. As I know nothing about your case I can't say that I would definitely have recommended Halifax but I can see why they might have gone down that route.

    There is always an element of subjectivity involved for self-employed cases with limited history so that unknown is unfortunately something always there in the background.

    Where I would perhaps have done things differently is the post application part. I'm struggling to imagine a scenario in which a Halifax application would drag on for a month, let alone 4 months! This year they have consistently turned around queries and reviewed documentation in 1-2 working days, even when the case was pushed to full underwriting (normal for self employed cases) and new queries were raised. So if Halifax wasn't likely to lend, I think that would have been apparent in a couple of weeks, let alone a month. At that point the broker should have started looking at alternate options, at least that's what I think I would have done in this scenario.

    I hope you are able to salvage the situation and get a suitable mortgage offer. Good luck!
    Why doesn’t anyone believe be when I say it has dragged on for 4 months. Why would I lie? my submission went in on 08/05/2022 and I have nothing
    @fedup12345 Apologies, that wasn't what I was saying, perhaps I could have phrased that better.

    My point about the 4 months was that an experienced broker would/should have known well before then that this was either going nowhere or had a low chance of success and hence considered an alternative route to get you an offer from another lender.
    It’s okay. It’s just a lot of brokers make me feel like I’m lying when I say 4 months and they don’t believe me and it makes me feel like my case is hopeless :( in my eyes 4 months wasn’t that bad untill I really thought about it and compared myself to other people. I’m a ftb and it’s all I’ve experienced so I thought it was normal. What do you suggest me do? 
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