Mars Instant Win Help

Hi, 

Just a quick question re the Mars/Snickers Daily Instant win promotion. I've just played this and received a notification that I had won £30 - however nothing popped up after that and I haven't received a winning email or anything. In the T&C's it states that once you've won you will be invited to enter your bank details etc so that the money can be transferred - but I'm not sure how I do that? 

Has anyone won this Instant Daily before and could advise? 

Thanks in advance! 

Comments

  • Ms_Dee
    Ms_Dee Posts: 7,874 Forumite
    First Anniversary Name Dropper Photogenic First Post
    Sorry I haven't been lucky enough to win assuming you mean the following competition:

    E: 08/10 Win Cash Prizes Instantly - Daily


    I'd check all my emails and make sure you check your Junk/Spam mail folder too.
    Search 'Congratulations' or 'Winner' in my emails, see if I missed it.
    It says you have 28 days to claim, so I'd wait a day or try and enter again, as it could have been an error. If you've already entered and it won't allow you to do it again, it should come up with 'ERROR It looks like this email has been used before.' above your email address.
    It might also be worth looking in the I won! I won! I won! section, to see if someone else won and you could ask them directly there about how they got their prize, if they have 😊 

    On the original post it looks like @OpolE and @dark_angel won £30 each, maybe they can help? Well done winners 😊 

    THE PRIZES
    1. The prizes to be won are as follows:
    1. 1 x £3,000
    1. 10 x £300
    1. 450 x £30
    1. There are 461 prizes in total, as detailed, that are available to be won throughout the entire promotion.
    1. Prizes are strictly non-transferable, and the prize will only be awarded directly to the Winner. There is no limit on the number of prizes an entrant can win in the promotion.
    1. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of the prize, the Promoter reserves the right to suspend the promotion or amend these Terms and Conditions, at any stage, with no liability to any entrants or third parties, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
    WINNER SELECTION AND NOTIFICATION
    1. Winner Selection: The prizes specified in Paragraph 11 of these Terms are guaranteed to be won (except if the number of prizes available exceeds the total number of valid entries received). All prizes are pre-allocated via an open winning moments algorithm created by an independent third party. If your time of valid entry is the first to fall on or after a winning moment, you will be awarded a prize. If two entries are received at the same time, the entry processed by the server first will be the winning entry. Any prizes not won before the next winning moment will remain available until the next entry.
    1. Winner Notification: Winners will be notified instantly on screen and will then be invited to provide their bank details to facilitate a transfer to a bank or building society account held in the winner’s name. If a winner consents, their name, email address, date of birth and bank details will be shared with the Promoter’s agent for administration of the prize. Payment will be made by the Promoter’s agent (either by bank transfer or by issuing a cheque) within 28 days of the Promoter’s agent receiving the winners’ details.
    1.  In the event a winner does not respond to a win notification within 28 days, the Promoter reserves the right to select an alternative winner from all remaining entries, with the originally selected winner forfeiting their right to the prize.
    1. Winners should allow 28 days from date of claim for receipt of their prize.


    Thank you to everyone who posts competitions and good luck to everyone who enters.
  • libra10
    libra10 Posts: 18,690 Forumite
    Name Dropper First Post Photogenic First Anniversary
    When I won a small Love2Shop voucher with a Cadburys instant win promotion recently, the email went in my junk inbox and I missed it.  I contacted the promoter and they re-sent the email, and I could claim the prize.

    Good luck
  • dark_angel
    dark_angel Posts: 1,232 Forumite
    First Post First Anniversary
    I got no email a box came up straight away to enter my bank details into 
  • OpolE
    OpolE Posts: 95 Forumite
    First Anniversary Name Dropper First Post
    Yea a box should come up. Maybe you had add blocker or something or a crap browser. I was using chrome and have 3 add blocks on and worked fine
  • OpolE
    OpolE Posts: 95 Forumite
    First Anniversary Name Dropper First Post
    Just realised they never sent me £30!. What should I do
  • Ms_Dee
    Ms_Dee Posts: 7,874 Forumite
    First Anniversary Name Dropper Photogenic First Post
    OpolE said:
    Just realised they never sent me £30!. What should I do
    @OpolE Sorry to hear that, have you tried contacting them?
    Be polite but assertive if they don't send it you.
    It was hosted on: https://www.snickers.co.uk/
    So I'd use the contact form on there or try social media.

    https://www.snickers.co.uk/contact-help
    https://www.facebook.com/snickersgetsomenuts
    https://twitter.com/SNICKERSUK
    https://www.instagram.com/snickersuk/
    Thank you to everyone who posts competitions and good luck to everyone who enters.
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