Talking with HMRC on overpaid tax - is there another way than sitting on the phone queue for hours?

tonyplant

Hello,

I used to have a single person Limited company while I was doing contract work. When I returned to being a full time employee, this was company was dormant for years but I still got tax demands which I paid (yeah, I know I was stupid to do that, but mental health and other reasons...). I'm trying to contact HMRC now to see if I can get at least some of that money back. My experience has been sitting in the phone queue for an hour or more, each time and having to re-explain each time. This would be much easier if there was some email contact or other online way of having this conversation. 

Any help/pointers greatly appreciated.

Thank you
Tony

SiliconChip

"You’ll usually have the option to contact HMRC through an online form, webchat, by phone or by post.

You can get extra support if your health condition or personal circumstances make it difficult when you contact HMRC."

https://www.gov.uk/contact-hmrc

sheslookinhot

I would write a clear concise letter……..and wait.😀

Jeremy535897

sheslookinhot said:

I would write a clear concise letter……..and wait.😀

I wrote a letter to HMRC on 20 May 2022 about something that should have been dealt with in March 2020, with a reminder on 20 June 2022 (after several telephone calls over two years), and then a letter to HMRC complaints on 21 July 2022. No reply so far. Don't hold your breath.

eskbanker

tonyplant said:

I used to have a single person Limited company while I was doing contract work. When I returned to being a full time employee, this was company was dormant for years but I still got tax demands which I paid (yeah, I know I was stupid to do that, but mental health and other reasons...). I'm trying to contact HMRC now to see if I can get at least some of that money back.

Why not rehearse your argument by posting the details on here about the tax you paid, what it represented, and the basis on which you believe/hope that it may not have been applicable?  Did you have any accountancy assistance or were you doing it all yourself?