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Fibrus

10 Posts

in N. Ireland
Has anyone any experience of Fibrus as their broadband provider? Fibre broadband provided by Fibrus is now available in my area so keen to know what their broadband is like in terms of reliability and promised speed.
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update on this. phoned customer care and after they remotely adjusted settings overnight we are now getting the 150Mb with an ethernet cable. wifi to the phones was still poor and a further phone call told me about using 5giga hertz wifi rather than 2 and how to set it on the phone. it's not difficult but there was no setup instructions with the router to tell you to check these things which was poor. with better initial guidance fibrus could save themselves a lot of bad feedback and customer service calls. my partner's older phone cannot do 5gig so he will be stuck with a slower wifi speed. all in all now happy with the speed which does seem consistent. wifi coverage with the router provided might be poor in a larger house but is ok for us. hope this helps for anyone thinking of changing. reading the feedback and reviews online would make you run a mile.
To get connected with Fibrus did they have to do any digging to bring cables in? If so, how did that go?
For example i used to only get 10 mbps when using my old phone on my wifi but when I upgraded my phone I now get 60 mbps on the same wifi connection.
The wired speed to the router is the only thing that a provider will guarantee.
You can get improvement on wifi coverge/strength of signal by buying your own better router but this will cost you money. All providers will provide you with a router but it obviously won't be top spec.
A better router will help the wifi range but won't do anything for the wired speeds though.