We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Sainsbury’s Delivery Slot

Options
I’ve been trying to book a delivery slot with Sainsbury’s, every date from and including 9th August is showing as ‘unavailable’, it’s been like this for days. Contacted them daily via Twitter and they just keep saying the Tec team are aware of the issue. Is it just me or is anyone else having this problem. Thanks

Comments

  • MarkFromCornwall
    MarkFromCornwall Posts: 925 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    edited 31 July 2022 at 5:08PM
    every date from and including 9th August is showing as ‘unavailable’, .... Is it just me or is anyone else having this problem.

    Looks normal here.

  • greyteam1959
    greyteam1959 Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Maybe try clearing your device history & do a restart.

  • Sainsbury’s have confirmed the have an IT issue affecting some customers trying to book slots, it’s been ongoing for days and they can give a timescale for when it will be resolved. 
  • It affects me too. I've earmarked a Click & Collect for now as that seems OK. I'll try to find out what's going on & post any news here.
  • razord
    razord Posts: 566 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    There's also a bug where it will charge you for delivery even if you've got a delivery pass - so even if you do manage to get a slot, make sure to check the receipt!
  • It was a localised issue that didn't impact Cornwall. It looks resolved now with the exception of bookings for Sunday 14th.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.