FIT READING NOT ACCEPTED BY SCOTTISH POWER

208 Posts

Good morning all, i have tried to enter my 90 day fit reading
of 1,700 Kwh but via both the website or the phone in system,
it says " READING IS HIGHER THAN EXPECTED" ?!!
Well, surprise surprise, it's been VERY SUNNY !!!
I have averaged over 19.75Kwh daily during this last quarter;
Today i managed to get through to a Scottish Power FIT advisor, via 0800 001 5156 who advised me that they are
going by government guidelines of a maximum generation
of, wait for it, ... 16.38Kw / day ... really ???
So for anyone else having this problem, you will have to reduce
your generated reading to allow it to be accepted... make of that what you will, it seems total nonsense to me. 🤔
of 1,700 Kwh but via both the website or the phone in system,
it says " READING IS HIGHER THAN EXPECTED" ?!!
Well, surprise surprise, it's been VERY SUNNY !!!
I have averaged over 19.75Kwh daily during this last quarter;
Today i managed to get through to a Scottish Power FIT advisor, via 0800 001 5156 who advised me that they are
going by government guidelines of a maximum generation
of, wait for it, ... 16.38Kw / day ... really ???
So for anyone else having this problem, you will have to reduce
your generated reading to allow it to be accepted... make of that what you will, it seems total nonsense to me. 🤔
16 x Enhance 250w panels + SolarEdge Inverter + TREES 

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I notice many years ago that EDF would take a couple of weeks to pay my WNW Q4 generation, but the usual 2-3 days for the ESE system. So I rang, and they explained that it gets referred to a human for checking due .......... (they seemed a bit embarrassed to say it), so I helped by saying it's rubbish, and they agreed.
I assume they are using some sort of average range, since my WNW was generating spot on with PVGIS estimates for Q3, but yes, is still rubbish v's a sensible system.
Out of interest, if you pop your specs into PVGIS, what percentage of the PVGIS guestimate for the period did you get, 110%, 120%, 125%?
Also, is Scottish Power still reviewing your gen, or point blank refusal, and if refused, what do you do next, since your meter readings will always have that extra, do you enter a big (too big) figure for Q3? Do you have to wait for a poor period to balance it out.
Really, really weird!
For general PV advice please see the PV FAQ thread on the Green & Ethical Board.
Yes, the reading I enter is just refused, so, as you have guessed,
I just multiplied the 16.38 by 90 days, rounded it slightly,
then entered that, and it was accepted !
Leaving me an excess of 225Kwh over, which will have to be
added over the autumn/winter quarters, hopefully.
This has never happened before, last year's summer quarter was similiar, and accepted ok, so maybe this is some new government directive for those of us with the 4Kw system?
I know a friend of mine with a similar 4Kw system was asked by SSE to provide photographic evidence of both the generation meter reading plus the meter number, which was challenging as he does not have a smart phone to take/send a photo via email, I think his grandson came to the rescue for that, but this shouldn't be necessary, surely.
Maybe split summer into two might be needed to reduce the average generation to the so called limit
System 1 - 14 x 250W SunModule SW + Enphase ME215 microinverters (July 2015)
System 2 - 20 x 330W Jinko Panels + Enphase IQ7+ microinverters (Jan 2022) + Givenergy AC Coupled inverter + 2 * 8.2KWh Battery (May 2022) + Mitsubishi 7.1 KW and 2* Daikin 2.5 KW A2A Heat Pump
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 2.5kw inverter. 28MWh generated, long-term average 2.6 Os.
.... S.P. are not the easiest of providers to deal with,
either, they take about four weeks to complete payment too 🤐
Please note, Scottish Power, that's an average of 19.857 /day
😝
Submitted FIT reading on the 3rd May 2022 and it stated outside of limit. I have 10 years of records and this was not higher than any other years so why the statement its out side of limits. I tried the phone system and recieved the same issue so submitted a photo of my meter via email as stated. Well it is now the 24th May 21 days after my submission and no payment. This is poor service for payment. If i failed to pay my bill after 21 days I would have red letters and threats of my supply being cut off. Please sort your system out and at least send an acknoledgement that its in the system. Communication please.