Trains 19 July 2022 at 4:22PM in Public transport & cycling 3 replies 82 views

DevilsAdvocate1

We were due to get the train home from our weekend in London tonight.   I got an email this morning to say my train was cancelled.  I spoke to someone on the ticket desk at King's Cross who said our tickets will be valid on the next train but that might be Thursday.

So we've managed to book a coach for tomorrow morning and a travelodge for tonight.  Will I be able to claim towards the hotel.  My friend says not as there is a weather warning in place e with a revised timetable and advice not to travel.  That's no good when you're on holiday and just want to get home.  It's not like I have the choice not 5o travel

Sandtree

DevilsAdvocate1 said:

Will I be able to claim towards the hotel.  

Claim from who? Travel insurance? Train company?

MSE_James

You'll be entitled to a refund of your train ticket if you choose not to use it.

daveyjp

https://www.nationalrail.co.uk/National%20Rail%20Conditions%20of%20Travel.pdf

From section 28 for what happens when a service is cancelled and you can't complete your journey.