Received a txt from GlobalPrize - Is this legit?

Heart: Congrats! You're a Heart Prizewinner! Please confirm your details here: https://******* Questions? Call 03332002000 and quote ref: *********

The phone number appear to be correct for Heart Radio, when I click on the link it takes me to a form Prize Fulfilment asking for usual name address details etc

States prize is a £500 voucher

I've tried to search for Heart £500 vouchers but can't see anything obvious in the past few months.

Any thoughts what comp this was so I can thank the OP.
Best Comp wins in 25 years of comping. Holidays to Hawaii, Toronto, Thailand twice, Dubai twice, Cyprus, Spain, Lake District, Glasgow and London. A couple of £1000 wins as vouchers. 2 Dimplex Fires. Baby cot and chest of drawers. £500 of blinds. Shibumi Jacket. Various small cash prizes under £500 and shopping vouchers. Cosmetics & weedkiller!

Comments

  • Comping_Rich
    Comping_Rich Posts: 25,442 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    Posting is a privilege, not a right. This is a privately-owned site. Posting is a privilege, not a right. Any inappropriate posts or any issues that take up a disproportionate amount of resources or make it a worse place to be will be stopped at our discretion - with or without explanation. No one pays to use this site; when there are issues, we pay to resolve them. Sometimes we need to prioritise spending money on the site, other issues or better resources.
    Please be nice to all MoneySavers. That’s the forum motto. Remember, the prime aim is to help provide info and resources. If you don’t like someone, their situation, their question or feel they’re intruding on ‘your board’ then please bite the bullet and think of the bigger issue. A Guardian article once "doffed its cap" to this forum as being the one place where consumers can collect together and fight back. Our job is to help keep it that way.

    Facebook = FB | Twitter/X = TW/X | Instagram = IG | Threads = THS | Snapchat = SC

    Rafflecopter = RC | Gleam = GL | LinkedIn = LI | TikTok = TT | YouTube = YT

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    Raffle site = RS 




  • Comping_Rich
    Comping_Rich Posts: 25,442 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Could it be for Tesco vouchers, https://forums.moneysavingexpert.com/discussion/6364212/e-03-07-win-1-000-of-tesco-vouchers#latest ? Perhaps they send them in £500 increments.

    Posting is a privilege, not a right. This is a privately-owned site. Posting is a privilege, not a right. Any inappropriate posts or any issues that take up a disproportionate amount of resources or make it a worse place to be will be stopped at our discretion - with or without explanation. No one pays to use this site; when there are issues, we pay to resolve them. Sometimes we need to prioritise spending money on the site, other issues or better resources.
    Please be nice to all MoneySavers. That’s the forum motto. Remember, the prime aim is to help provide info and resources. If you don’t like someone, their situation, their question or feel they’re intruding on ‘your board’ then please bite the bullet and think of the bigger issue. A Guardian article once "doffed its cap" to this forum as being the one place where consumers can collect together and fight back. Our job is to help keep it that way.

    Facebook = FB | Twitter/X = TW/X | Instagram = IG | Threads = THS | Snapchat = SC

    Rafflecopter = RC | Gleam = GL | LinkedIn = LI | TikTok = TT | YouTube = YT

    Pinterest = PIN | Twitch = TWH | Discord = DIS | Viral Sweep = VS | Sweep Widget = SW

    Raffle site = RS 




  • cagsd
    cagsd Posts: 7,653 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 13 July 2022 at 2:24PM
    I have to say it looks dodgy, but if the phone number is correct then maybe it's kosher.  Before I clicked on anything, I would a) phone Heart with the reference number and see if they know anything and / or b) tweet them @GlobalSupport and ask if this is how they inform winners.  You say it's the correct phone number, I take it you googled it and Heart came up? Maybe phone it (by typing into keypad, not clicking any linked numbers) and see if someone can help.  Or there is an email address customer.support@global.com if you prefer to have a record of your enquiry.
  • mjm3346
    mjm3346 Posts: 47,176 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 July 2022 at 2:25PM
    Don't know if it was on here but Heart were running one with 2 prizes a £1,000 voucher and a £500 voucher that closed this morning
  • amsquared
    amsquared Posts: 2,343 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Thanks everyone

    I think I may have solved it. In April Heart phoned me and told me that I had won £500 of vouchers spread over a few shops and venues at Fort Kinnaird Edinburgh and they asked for my details.

    After 5 weeks with no sign of the vouchers I tweeted @GlobalSupport and they said they would chase it for me. I got an email from one of their team saying they would sort it out with the company that manages their promotions but again nothing happened. I emailed again a few times including last week (11 weeks after the congrats call and email) and was again told that they would chase it.

    I followed the link on this morning's txt and completed my details. An hour later the prize company phoned to confirm which vouchers I wanted and stated that Heart had never passed my details to them. I have now been promised the vouchers, a mix of e vouchers and plastic ones within the next 5 days. 

    So the txt was genuine and the problem is solved - unless of course I have won another £500 voucher from another Heart comp.
    Best Comp wins in 25 years of comping. Holidays to Hawaii, Toronto, Thailand twice, Dubai twice, Cyprus, Spain, Lake District, Glasgow and London. A couple of £1000 wins as vouchers. 2 Dimplex Fires. Baby cot and chest of drawers. £500 of blinds. Shibumi Jacket. Various small cash prizes under £500 and shopping vouchers. Cosmetics & weedkiller!
  • cagsd
    cagsd Posts: 7,653 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Glad you got to the bottom of it! Hope the vouchers come soon x
  • amsquared
    amsquared Posts: 2,343 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    cagsd said:
    Glad you got to the bottom of it! Hope the vouchers come soon x
    Thanks - prize provider very flexible and changed one of the vouchers we didn’t think we would use. We have already received 3 of the 4 vouchers by email and the 4th voucher is coming by post. 

    Still can’t find the comp on MSE I may have entered from another site. 

    Think the delay was definitely caused by Heart not sending my info through back in April because the prize provider has been excellent. 

    Useful to know about Global sending txt messages to gather delivery info for prizes. Perhaps this is a new way they are using. 
    Best Comp wins in 25 years of comping. Holidays to Hawaii, Toronto, Thailand twice, Dubai twice, Cyprus, Spain, Lake District, Glasgow and London. A couple of £1000 wins as vouchers. 2 Dimplex Fires. Baby cot and chest of drawers. £500 of blinds. Shibumi Jacket. Various small cash prizes under £500 and shopping vouchers. Cosmetics & weedkiller!
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