We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Pru website a joke
doris540
Posts: 95 Forumite
Today ive attempted to access some money from my pension, After filling numerous forms on line and answering questions by the bus load and finally hitting the accept button it flags up There is a problem please try later. Now I dont know wether the request has been sent or not . So im now going to have to phone them tomorrow to actually see if its been sent or not.. I gather a few more have had issues
0
Comments
-
Can't offer advice, just sympathy. Usually the forms will be saved on the system, just the request may need to be redone if that's any consolation - although I'm not with PRU so don't know for sureI think I saw you in an ice cream parlour
Drinking milk shakes, cold and long
Smiling and waving and looking so fine0 -
After filling numerous forms on line and answering questions by the bus load and finally hitting the accept button it flags up There is a problem please try later.AFAIA, the only pru pension that allows drawdown is their Retirment Account. None of their legacy pensions do. Although most allow UFPLS. But only some of those allow partial. Many only allow full UFPLS.
So, could it be that the fault is because your type of pension doesn't allow the option you are trying?
But yes, the Pru website is poor. I don't know what the consumer side is like but the adviser side looks and feels like a 1990s website
I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
So im now going to have to phone them tomorrow
From comments in other threads, you might be in a long queue!
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards