Home food delivery costs

RL11

I've been trialling Gousto and HelloFresh with the new customer discounts and have found them to be very good quality - and the prices not too bad while under discount. However, HelloFresh have unexpectedly clobbered me with a £10 increase as the plan cost and delivery cost were put up approx £5 each. I had no prewarning of the increases and wonder if they can get away with this? I have contacted them and they agreed to refund half the extra delivery cost but that was it. Gousto on the other hand, emailed me to say their delivery cost will be £1.99 in two weeks time - so I can decide to cancel beforehand if I wish.

Sandtree

So presumably you are saying you came to the end of your promotional period and so the normal delivery charge came in and the plan returned to full price?

At the moment they are saying 50% off first order, 35% off next three and so order 5 will automatically be at full price. They dont have to remind you that is what you agreed to once you get to the end of the promotional period. If it were an increase beyond the non-promotional price at the time you signed up that'd be a different matter.

RL11

Still on 35% offer but classic menu offer price has gone up from £12.15 to £17.48 and delivery has gone up from £0.49 to £5.48 - total increase £10.38
The big problem with Hello Fresh is that you do not know how much you are going to be charged until it shows on your card transactions. All they tell you in advance is what the saving is. Gousto is much more transparent with the cost

jon81uk

RL11 said:

Still on 35% offer but classic menu offer price has gone up from £12.15 to £17.48 and delivery has gone up from £0.49 to £5.48 - total increase £10.38
The big problem with Hello Fresh is that you do not know how much you are going to be charged until it shows on your card transactions. All they tell you in advance is what the saving is. Gousto is much more transparent with the cost

I much prefer Gousto but HelloFresh does make the price clear, I can see my next box is discounted to £26.39 from £31.99 + £4 shipping for four meas for two people, I just tap on the "notepad" icon when viewing the recipe selection and it shows what is selected and the price for the box. Also going into plan settings I can see the full price of £4 per person per meal, plus £4 shipping clearly.

But even with the new £1.99 fee I think Gousto is much better value than HelloFresh, better recipes and it feels more like homecooking, whereas HelloFresh feels more like putting a few bits together.

downshifted

I’ve just finished my first Gousto box, only ordered because I’ve been ill. I got 65% off and 30% off for the rest of the month. At those prices it seems very good value, probably more of a treat at full price. The recipes have been interesting and tasty, everything has been fair to excellent quality, I’ve been pleasantly surprised 

MrsStepford

Many delivery companies do an introductory offer eg Abel & Cole, Riverford, Milk & More, Wiltshire Farm Foods, Motatos, Watts Farms, Poundshop. You just have to read the small print and use the offer codes. 

Also, if you get say 20% off and free delivery on the first order, buy the expensive and/or heavy stuff. Gift sets for Christmas, big packs of water, bottles of decent wine. Don't waste the offer on Haribo sweets and loo rolls you can buy in local stores. 

You pay fpr the convenience of things like Gousto and HelloFresh. It's more expensive than buying food from local supermarkets online. Supermarket websites have recipes and you can often just click and put everything reqiired in your virtual trolley.