Chase Round Up - Not getting 5% interest

I’ve searched forum and can’t see my exact issue. Apologies if I’ve missed it though of course.
I have a round up account with Chase Bank which is supposed to pay 5% interest. Balance for June roundup was £15ish at the beginning of June. But I received 5p in interest from Chase for the month of June.  
I believe this should be closer to 75p as it should be for 5% interest on £15 balance.
I’ve tried asking Chase CS but they keep quoting scripts to me that have nothing to do with the interest I’ve been paid on this account. It’s such a low amount too and I’m starting to feel
a bit silly. 
TIA for any help 😊
Lancashire
PV 5.04kWp 
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Mortgage freedom January 2024 - paid off 7 years early by making overpayments where we could.

Comments

  • Billxx
    Billxx Posts: 222 Forumite
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    Remember it is 5% AER, that is you will get roughly 5% / 12 per month. 

    Kind Regards,

    Bill
  • SuzeQStan
    SuzeQStan Posts: 1,014 Forumite
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    Thanks Bill - That’s where I’ve been going wrong 😊👍🏻
    Lancashire
    PV 5.04kWp 
    🐙 Go

    Mortgage freedom January 2024 - paid off 7 years early by making overpayments where we could.

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