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38M GOVERMENT PENSION

WE HAVE BEEN TRYING FOR OVER A YEAR NOW TO SEE IF MY LATE MOTHER IN LAW WAS UNDERPAYED ON HER PENSION, TODAY I GOT A LETTER TO SAY RECORDS ARE NO LONGER AVAILABLE AFTER 4 YEARS OF DEATH, IS THIS CORRECT.

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  • Marcon
    Marcon Posts: 15,870 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    WE HAVE BEEN TRYING FOR OVER A YEAR NOW TO SEE IF MY LATE MOTHER IN LAW WAS UNDERPAYED ON HER PENSION, TODAY I GOT A LETTER TO SAY RECORDS ARE NO LONGER AVAILABLE AFTER 4 YEARS OF DEATH, IS THIS CORRECT.
    Yes. See https://inews.co.uk/news/state-pensions-pensioners-dwp-stop-destroying-records-correct-errors-baroness-altmann-1333694
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • After waiting for over a year for a reply from the DWP, after saying i was priority, it now says as my mother in law passed over 4 years ago, no documentation is kept in the department which prevents them reviewing her case, but i got a 40 minute phone call from the department after i contacted my M.P  to say my case was still alive but their will have to contact HMRC to get the records, but this could take a long time, at the end on the conversation i was offered £50 for the time this dad taking, and also asked to drop the complained i had made, i refuse to drop the complained.
    Is this  true that the HMRC still has these records and are there any staff looking into this as i could not get a answer off the caller
    Any help will be greatful
  • A_T
    A_T Posts: 975 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 13 October 2022 at 3:59PM
    do you reason to have to believe she was underpaid?
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