MSE Poll: How do you rate your mobile network's service and coverage?

MSE_Emily_W
MSE_Emily_W MSE Staff Posts: 12
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MSE Staff
edited 21 June 2022 at 2:05PM in MoneySaving polls
Poll started 21 June 2022

We want to find out how each provider rates for service (how it treats you) and coverage (how strong the signal is when you need it). In truth, there are only four main networks providing signals – the rest use these, but under their own brands (see our Mobile networks guide for who piggybacks on who). Please rate the firm that provides your mobile phone bill (if you've switched networks recently, please rate the provider you were with the longest over the last year).

Click here to vote in the poll


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Comments

  • mark_cycling00
    mark_cycling00 Forumite Posts: 322
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    think the link needs updating. it starts
    www.https//www  
  • MSE_Emily_W
    MSE_Emily_W MSE Staff Posts: 12
    First Anniversary First Post
    MSE Staff
    think the link needs updating. it starts
    www.https//www  
    Thanks Mark, this has been fixed
  • duncanjack
    duncanjack Forumite Posts: 1
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    Interesting how people's satisfaction with coverage varies by provider even though delivered by the same network eg compare O2 and Tesco coverage satisfaction.
  • hunkiedorie_2
    hunkiedorie_2 Forumite Posts: 12
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    Mobile Network.......in the Scottish Borders !!!  Nope.....none......nada 😂🤣
  • tastyfish
    tastyfish Forumite Posts: 64
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    Three… is the tragic number.
  • nebar
    nebar Forumite Posts: 3
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    Newbie
    This would be useful information but it's not a great format for the reader. It would be easier to compare the results if the data was presented in a single table.
  • nebar
    nebar Forumite Posts: 3
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    Sorry I should have said two tables one for customer service and one for coverage.  With each provider on a row, perhaps grouped by underlying network.
  • nebar
    nebar Forumite Posts: 3
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    Newbie
    Perhaps something like this

  • Neil49
    Neil49 Forumite Posts: 2,895
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    nebar said:
    Perhaps something like this

    Your example highlights the fact that users perceptions of coverage can vary significantly for the same network provider.

    O2 customers are obviously more critical of poor coverage than users on Giffgaff so you have to question the usefulness of this survey. 
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