MSE Poll: How do you rate your mobile network's service and coverage? 21 June at 1:39PM edited 21 June at 2:05PM in Money Saving Polls 9 replies 266 views

MSE_Emily_W

Poll started 21 June 2022

We want to find out how each provider rates for service (how it treats you) and coverage (how strong the signal is when you need it). In truth, there are only four main networks providing signals – the rest use these, but under their own brands (see our Mobile networks guide for who piggybacks on who). Please rate the firm that provides your mobile phone bill (if you've switched networks recently, please rate the provider you were with the longest over the last year).

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Thanks!

mark_cycling00

think the link needs updating. it starts
www.https//www  

MSE_Emily_W

mark_cycling00 said:

think the link needs updating. it starts
www.https//www  

Thanks Mark, this has been fixed

duncanjack

Interesting how people's satisfaction with coverage varies by provider even though delivered by the same network eg compare O2 and Tesco coverage satisfaction.

hunkiedorie_2

Mobile Network.......in the Scottish Borders !!!  Nope.....none......nada 😂🤣

tastyfish

Three… is the tragic number.

nebar

This would be useful information but it's not a great format for the reader. It would be easier to compare the results if the data was presented in a single table.

nebar

Sorry I should have said two tables one for customer service and one for coverage.  With each provider on a row, perhaps grouped by underlying network.

nebar

Perhaps something like this

Neil49

nebar said:

Perhaps something like this

Your example highlights the fact that users perceptions of coverage can vary significantly for the same network provider.

O2 customers are obviously more critical of poor coverage than users on Giffgaff so you have to question the usefulness of this survey.