We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

MSE Poll: How do you rate your mobile network's service and coverage?

Options
Former_MSE_Emily_W
Former_MSE_Emily_W Posts: 12 Forumite
First Anniversary First Post
edited 21 June 2022 at 2:05PM in MoneySaving polls
Poll started 21 June 2022

We want to find out how each provider rates for service (how it treats you) and coverage (how strong the signal is when you need it). In truth, there are only four main networks providing signals – the rest use these, but under their own brands (see our Mobile networks guide for who piggybacks on who). Please rate the firm that provides your mobile phone bill (if you've switched networks recently, please rate the provider you were with the longest over the last year).

Click here to vote in the poll


Did you vote? Are you surprised at the results so far? Have your say below.
If you haven't already, join the forum to reply.
Thanks!

Comments

  • think the link needs updating. it starts
    www.https//www  
  • think the link needs updating. it starts
    www.https//www  
    Thanks Mark, this has been fixed
  • Interesting how people's satisfaction with coverage varies by provider even though delivered by the same network eg compare O2 and Tesco coverage satisfaction.
  • Mobile Network.......in the Scottish Borders !!!  Nope.....none......nada 😂🤣
  • tastyfish
    tastyfish Posts: 95 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Three… is the tragic number.
  • nebar
    nebar Posts: 3 Newbie
    Fourth Anniversary Combo Breaker First Post
    This would be useful information but it's not a great format for the reader. It would be easier to compare the results if the data was presented in a single table.
  • nebar
    nebar Posts: 3 Newbie
    Fourth Anniversary Combo Breaker First Post
    Sorry I should have said two tables one for customer service and one for coverage.  With each provider on a row, perhaps grouped by underlying network.
  • nebar
    nebar Posts: 3 Newbie
    Fourth Anniversary Combo Breaker First Post
    Perhaps something like this

  • Neil49
    Neil49 Posts: 3,354 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    nebar said:
    Perhaps something like this

    Your example highlights the fact that users perceptions of coverage can vary significantly for the same network provider.

    O2 customers are obviously more critical of poor coverage than users on Giffgaff so you have to question the usefulness of this survey. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.6K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.6K Work, Benefits & Business
  • 598.4K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.